fatal error has been detected by the Java Runtime Environment

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I got this message:
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77978da9, pid=3796, tid=6388
#
# JRE version: 6.0_26-b03
# Java VM: Java HotSpot(TM) Client VM (20.1-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [ntdll.dll+0x38da9]
#
# If you would like to submit a bug report, please visit:

There is a bunch of code and stuff behind it.

The system keeps on running. Is this something to be concerned about?

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When something like Java gets wonky or just plain stops working, the first thing I think of is to RE-Install it.
Of course, always make sure that you have the very latest version.
Without complete information about your computer and your OS, that’s the best I can come up with.
Good Luck,
The Doctor

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Thanks.
I have Win7-pro and always install a new java version when it’s announced. Everything seems to be running Ok.

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Is this when visiting a particular site?

Joe

--Joe

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Sun provides a short explanation of what Java Runtime is. I suspect you might have hit a site that had a small problem with Java. Unless this becomes a regular issue, I would think you would be safe ignoring it this time. If it does become a chronic thing I would uninstall JRE then go to the Java download site and reinstall the latest version. Understand there is both a 32 Bit version and a 64 Bit version. (see the link to the left for the 64 Bit version)

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Thanks, everything is running OK. I’ll just wait until it happens again, and then re-install java.

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By your last Post, I can not tell IF you realize EACH Java “Update” is a complete Version in and of itself !? Therefore, for safety concerns, there should ONLY be ONE “Update/Version” on a computer . ALL “old” “Versions/Updates” ( other than the latest one ) should be uninstalled, though Java now supposedly uninstalls ALL “old” versions when installing their latest !? To be sure, you should seriously consider using the FREE program “JavaRa” which I believe is available at http://raproducts.org/wordpress .

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I encountered this problem after downloading the recent (Jan 2013) Java security patch. Then, when I visited the cbssports.com web site and tried to go to NFL/scores/game tracker, the window would close and give me the “fatal error” message. It did this everytime I tried to go to “scores/game tracker”. I solved the problem by clicking on the “tools gear” in the upper right corner of IE, then selecting “internet options”, then “programs”, then “manage add-ons”, and then scrolled down to Oracle America, Inc and enabled “Java plug-in SSV Helper”, which was disabled by default. This fixed it for me — no more “fatal error” messages.

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