• File explorer crashes when right clicking system folder

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    #2272875

    Hi all. This irritating problem has me stumped and I hope one of you fine folk may be able to help.

    I am running Windows 10 home 64 bit and the C drive is an SSD. I have therefore moved all my documents, music, videos etc to my F drive which is HDD. I can access my videos and play them without an issue unless I try to play them using “This PC” then clicking the Videos folder which appears amongst others above my drive list. If I click on that folder, Windows explorer opens the video folder but I cannot play them from there. If I right click on any of the videos or indeed the Videos folder above my drive list, explorer crashes. I cannot therefore access the properties of the folder to check its path.

    I know that I have caused the problem as when chainging the folder properties to the new drive location, I ommitted the slash and entered “F:” in error. How can I correct this when I cannot right click the folder?

    Can anyone assist please?

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    • #2273275

      Open the registry editor – Win R, regedit, Enter.
      Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
      Look for the “My Video” key.

      You can change this value manually – be careful – then reboot.

      cheers, Paul

      1 user thanked author for this post.
    • #2273327

      Paul, you are a genius. I had to amend one other key too but all is now working as it should. Many thanks.

      1 user thanked author for this post.
    • #2352708

      What amendments were made? I have an issue where right clicking anything in explorer make it go to not responding.

    • #2352899

      This change will not fix your issue – it’s for relocated folders only.

      I suggest you open a new Topic under the appropriate Windows version for your issue.
      If you have asked the question elsewhere, link to it in your new topic.

      cheers, Paul

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