• File History App not updating regularly

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    #1976261

    I am using Win 10 1903.  For several months, even with previous Win versions, I have noticed the file history app is not updating regularly.  I have the default set to every hour but sometime when I check the app, it has been several days since updating.  I checked the log and see only one warning several days ago:  Unusual condition was encountered during scanning user libraries for changes and performing backup of modified files for configuration C:\Users\Robert\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config but it has updated ok since then.

    Any help appreciated.

    Thanks,

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    • #1976435

      Are you sure the backup drive is working properly?

      Have you tried a different USB port for the backup drive?

      What was the “unusual condition”?

      Have you checked the File History configuration to make sure all the folders you want to be backed up are included?

      --Joe

    • #1976451

      Thanks for responding. The backup drive works fine.  It is just the regularity of the updates that is the problem.  It doesn’t do it every hour although that is the setting that I have selected.

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