I got a call last night which I hope someone can help me with.
Put a floppy disk in the PC and Windows Explorer can see what is on it. Double click any of the documents and they open in Word with no trouble. Go to File | Open and point to the A drive and no files are listed. Here’s the whacky bit. Go to File | Save As and there are all the documents!
A quick test with a text file and Notepad showed that File | Open works fine reading a floppy.
I have advised running Office repair but meantime I thought I would ask here if anyone has ever seen this problem before?