Get rid of a key-logger?

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Hello, group; my friend Marie has a problem and I can’t help her; I hope somebody in this group can. (Marie says “thank you.”)

She had Kapersky security installed and it told her that it had found a key-logger on her Windows 7 lappy. I did not see the warning personally.

Is there some way she can get a confirmation that there IS such a beast in her machine, or find that it does not exist at all?

She has deleted Kapersky and got MSE instead. The latter has not (yet) mentioned any key-logger.

Thanks!

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Try downloading, updating, and then run MalwareBytes. If Kaspersky gave the name of the key-logger, do a Google search on remove the key-logger name.

Jerry

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Thanks, Jerry. I’ll get her to do that. Be a few days.

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Moved to “Security & Backups” section.
CLiNT

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When you run Malwarebytes make sure you run it in Safe Mode with networking. It wouldn’t hurt to also run a second and even third program just to be sure. Superantispyware, Spybot and AdAware are all free as well.

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Thank you, James.

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The Best program to look for a possible keylogger is Zemana Antilogger, available for download from http://www.zemana.com/antiloggeroverview.aspx . While on that page, your friend should click the “Download the free 15-day trial” button to start the “process” .

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Thanks, SpiritWind! I appreciate all the help. She is out of town but we’ll get to it soon I hope.

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