• How to remove Network Location Shortcut that hangs

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    #480602

    I created an FTP shortcut I cannot delete.
    To create, I right clicked Computer in Windows Explorer, selected Add a Network location and entered the values.
    Now, when I try to select it in any way (left or right clicking it) the window stops responding.
    I have another shortcut I created that pops up the log on dialog box when I click it and right clicking on it opens a list of options with Delete being one of them.

    How do I remove this failed attempt?

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    • #1311400

      Never used this for FTP, but if you open Windows Explorer and click Alt -> Tools then choose Disconnect Network Drive, does it show there?

      • #1311417

        I tried that (just now) but No Items matched my search.

    • #1311441

      Is it possible to boot into safe mode and attempt the delete in safe mode?

      • #1311599

        Booting into safe mode (without networking) worked. Thank you for the suggestion as obvious as it was. Sometimes we just forget to try the easy stuff first!

        I suspect the problem was caused by the system trying to connect when I clicked on it and could not, thus causing it to hang. I know this doesn’t explain why right clicking on it caused the same thing to happen, but it’s my best guess.

        Perhaps the lack of network access when I booted in Safe Mode prevented it from hanging because it could not even try to connect.

        If I had my brain fully on, I would have tried just turning off my modem and then trying it.

        Thanks for your help!

    • #1311613

      Glad I was able to help. It is sometimes hardest to see the easiest answers.

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