Last week I checked out a Windows 7 laptop with many problems
Whether or not this is a problem yet I do not know but I noticed in System Restore that there was a HPSF restore point System on Sep 6: at this time I suspect that HPSF is for HP Support Assistant.
— The fact that it was designated as a System restore point I interpret that to mean a system image backup.
— I asked the owner whether or not she is backing up her system and she isn’t aware of it
— They do have an external hard drive but haven’t used it in a “long time” because they didn’t understand it when they first tried it
— I will be checking out their computer again next week and she will bring the external hard drive in so I can see what’s on it
But in the meantime, is it possible a system image is being created on their hard drive?
If so how do I find out where it is?
— All they have is a 500 GB hard drive. Here is the Disk Management screenshot
41772-Disk-Management
HP EliteBook 8540w laptop Windows 10 Pro (x64)