• iadhide.dll

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    #378017

    I have a file that I think is probably spyware – iadhide.dll – in the temp directory, which I cannot delete. Apparently, it is from some company called backweb, according to the properties page. Does anybody have an idea of how to get rid of it; it cannot be deleted because it is in use.

    Thanks for any suggestions.

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    • #624417

      Have you tried booting the computer into SAFE MODE?

    • #624418

      It does appear to be a spyware file. Depending on the version of Windows you are using, getting access to delete the file is going to be different. You can’t delete it because the file is in use, and the end goal is to get you to a state where it’s not – meaning, usually, outside of Windows. Post back with the version of Windows that you’re using, and then we can jump in with more precise steps!

    • #624450

      I found an article in the Knowledge base that said if you can’t delete a program or a file because it’s in use, reboot and try again. That releases the file from which ever program was using it.

      I hope it works for you as it did for me.

      Happy hunting.

    • #624617

      Here are some quotes:

      “This is a file packaged with Logitech Mouseware. It’s certainly a file from Backweb.

      I had this file being written to the /windows/temp directory every time I booted up. After some online investigative work, I tracked it down to a new Logitech optical mouse/keyboard that my husband bought and it’s iTouch software.

      I just uninstalled the software and configured Windows XP to use it’s built in mouse drivers which work fine. Logitech iTouch was nothing but bloat anyway.

      Your friend should search his/her drive for “iadhide*.*” and delete any instances of it. Also use MSCONFIG.EXE or equivalent to root out any RUN= entries and other system start events…”

      For more information on the evils of Backweb, check out this.

      To delete the file that is in use, you need to terminate the process that is running that DLL. It may be as simple as terminating DLGLI.EXE using TaskManager.

      HOWEVER, if the file is continually created and placed in the Temp directory on each reboot, that will only be a “Temp” solution. You have to get to the root of what is sticking it in the Temp directory. This may be the LogiTech Mouse drivers, or it may be the DLGLI.EXE file listed above.

    • #624688

      Hi GC–don’t know if Lavasoft USA’s Ad Aware would grab this and kick it off, but if not feel everyone should run Adaware–it has a free version.

      This tip from Doug Knox’s website may help: How Do Delete an Undeletable File?. Give it a shot if you still have the need.

      Good luck,

      defrag

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