• IE 5.5 Rollback Problems (5.50 SP1)

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    #374126

    I am running Windows 98SE. I had the opportunity to upgrade from IE 5.50 SP1 to IE 6 (and foolishly accepted). I experienced stability problems. IE and/or Explorer.exe would crash or I would receive BSOD for no apparent reason. Regretting my upgrade decision, I decided to use the rollback feature. I am now back to IE 5.5 BUT it appears OE is now broken. I cannot access email through Outlook (Error Number: 0x80040154) and certain IE features crash (Print Preview, for one). After my rollback, IE and OE are not now listed in the Add/Remove Programs area.
    Tech support at Microsoft suggests I reinstall IE (which seems logical) but they suggest IE 5.5 SP2. I would like to avoid the “draconian” features, mentioned by Woody, and instead reinstall SP1.
    Has anyone had experience with this sort of problem? Can I simply try to reinstall over what I have installed now? Would SP1 or SP2 make a difference? The IE page is not clear if OE would be part of the install (or if that is a separate install, although the tech support person thought it was included).
    Any help, suggestions, comments (yeah, I know now I was silly to have tried the IE 6 and maybe sillier to try the rollback).
    Thanks!

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    • #604133

      The draconian SP2 is for Office and affects Outlook. IE 5.5 SP2 is just fine, on that score. No idea what it might do to OE.

    • #604137

      Sorry to see you’ve joined the throng that has found IE6 to be incompatible with a Win9x platform. IE6 is meant for NT systems and far too frequently will not work with Win9x.

      I would advise you to do a clean install of Win98 SE (if you can’t bring yourself to get XP or Win2k) – not over the top and in a different folder from your present one. Then, and only then, update IE if you feel it’s necessary.

      If it ain’t broke, we haven’t had it in to fix it.

    • #613356

      Thanks for the responses. I have solved my problem. cheers The short answer is I ran ie5setup.exe in the Internet Explorer folder. I am not claiming this will work for everyone. To recap: My problem began when I used the rollback feature to uninstall IE6.0 back to IE5.50 SP1 (Win98SE). I then had problems with a. IE5.50 (all printing, print preview was broken), b. Outlook Express 5.50 (broken, couldn’t even run the program), and c. Outlook 2000 (couldn’t send/receive email). Honestly, I thought all was lost and I would either have to upgrade to XP or go back to my last backup or try to install IE 5.50 SP2. Before trying any of these solutions (figuring I didn’t have anything to lose):
      1. I made sure I had all my data files backed up.
      2. I reviewed the contents of my Internet Explorer and Outlook Express folders and noted the file dates. I ended up deleting (moving) files from the Outlook Express folder with the same date as the IE6.0 install. I had suspected Outlook Express was causing my difficulties (I don’t know why, probably because so many files had the same date as the IE6.0 install).
      3. I ran ie5setup.exe and selected the minimal installation and selected ONLY the Outlook Express check box. The installation program gave me a message (something like it thought the OE installation was current and complete and warned me against installing OE again. I told it to re-install OE and it did).
      4. I rebooted my PC and now have no problems.
      I can print from IE5.50. OE5.50 works fine. I can send /receive email with my Outlook 2000. Best of all, my system is stable, again.

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