IOS 14.3 Update Probs/Tips

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Updated iPhone SE today from IOS 13 to 14.3. Thanks to a lot of help a few months ago from Nathan, Alex, and others I got through this monster.

They told me about getting iTunes on my Windows PC. Great idea since iTunes has a phone backup to PC feature and allows me to use my wired Ethernet instead of WIFI.

Did iTunes backup to my iPhone SE (but to my surprise after download it did an automatic backup before installing). Next surprise – Took about half hour and used about 5.5 GB. I thought it was in an error loop while watching my Ethernet counter but did some Googling and saw that was the expected size of the 14.3. Also it kept asking me to install purchased products from phone first but I did that and still got message but clicking continue finally started download.

After download got error 4000 on install attempt. Googled that and it was suggested phone locked or iTunes out of date version (I was current). I remembered on Windows update you usually have to do restart so I did Settings/General/Reset. After reboot I went back to iTunes and tried another update (reluctantly as I did not want another 5.5 GB download but miraculously it picked up at the install.) Another half hour later it finished after a lot of progress bars.

Also had to redo all my settings such as display size, clock alarm, etc as reset wiped those out.

And I thought Windows 10 update was a monster!!

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[Alex5723]

J9438 wrote:

And I thought Windows 10 update was a monster!!

I regularly update my iPhone, iPad, Apple Watch (dev and beta versions) using the devices and not iTunes.
iOS ~5GB download takes about 2-3 min (on Optic Fiber).
I always keep enough free space.
The preparing part is the longest ~ 5 -10min depending on the size of apps and data.
The update process takes backup of apps and data (like Windows.old on Windows PC) on the device for restore if needed.

Also had to redo all my settings such as display size, clock alarm, etc as reset wiped those out.

There is no need to redo setting when updating from 1 version to another as all settings, apps, and data are kept unchanged.

• This reply was modified 4 years, 4 months ago by Alex5723.
• This reply was modified 4 years, 4 months ago by Alex5723.

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Nathan Parker, J9438

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From what I understand, the iOS update error 4000 is very common and well known by Apple for months yet so far no movement on a fix.  It seems to be unique to updates performed via iTunes for Windows.  Performing an update via the device using WiFi doesn’t trigger the error.

The solution that works for most using iTunes is to shut off your passcode access before updating.  Then you have to re-enable your passcode after updating.  It can be a pain if you use Apple Pay as all your credit info is blown away when turning off the passcode.

This error has been reported for months by many on the apple forums and seemed to start with one of the iTunes 12 updates.

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Nathan Parker, J9438, Alex5723

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[Alex5723]

As I never update via iTunes I haven’t encountered or knew about error 4000.

I got a new iPhone 12 Pro Max last month and updated the new device and my Apple Watch, online, using iCloud backup.

• This reply was modified 4 years, 4 months ago by Alex5723.

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Nathan Parker, J9438

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Alex5723 wrote:

I regularly update my iPhone, iPad, Apple Watch (dev and beta versions) using the devices and not iTunes. iOS ~5GB download takes about 2-3 min (on Optic Fiber).

If update done on the device, where is the backup stored? I wonder that if the update wipes out the device then would that also wipe out the backup. That is why I liked the iTunes as I suppose it saves the backup on my PC???

I still have old copper 10 mbps.

Alex5723 wrote:

There is no need to redo setting when updating from 1 version to another as all settings, apps, and data are kept unchanged.

I had to do a reset all because of the error 4000. Like you if I had not been using iTunes it appears I probably would not have gotten the error and not needed the reset to get past it. Maybe I did not need the reset. (Actually, I had already done the reset because of the hardware update I was forced to do several days ago (discussed on previous post.

Alex5723 wrote:

using iCloud backup.

Interesting. Another way to do it. I guess I access iCloud on device or PC???

Brocktoon wrote:

the iOS update error 4000 is very common

Good to know. Thanks to all. Isn’t AskWoody Great!!!

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J9438 wrote:

That is why I liked the iTunes as I suppose it saves the backup on my PC???

I access iCloud on device or PC???

iTunes doesn’t backup your device during iOS updates.
Backups are done manually to the iCloud, automatically (if configured) during charging while connected to your local wi-fi, manually using iTunes to iCloud or to PC.

Restore form iCloud is done on the device nothing to do with PC.
Restore can be done from PC with iTunes providing you have backup on PC.

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Nathan Parker, J9438

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If you have iCloud turned off on your apple device, iTunes should save a local backup on your PC when you sync, update the iOS, or manually perform a backup.  I keep iCloud turned off and get a fresh backup anytime I sync my iPhone SE 2020.

If iCloud is turned on, I think you can still set iTunes to manually do a local backup.

I tend to do my iOS updates via iTunes.  From what I’ve experienced, iTunes always performs a much larger full iOS re-install for each update, while over-the-air device updates via wifi will do the smaller patch style updates.

I’m not saying one is better than the other (just preference), but I prefer the fresh full install each time even though it is a few GBs … it’s always carried over my setting so far as well.

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Nathan Parker, J9438, Alex5723

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Alex5723 wrote:

iTunes doesn’t backup your device during iOS updates.

I always try to do a backup first, even on Windows, because I think it is safer to “assume” whatever software you are using “may not” do a backup first. However, on the iTunes I was watching the display at the top bar on the screen and after the 30 minute “downloading” it changed to “backing up”. Perhaps an added function with the last iTunes app update? Thanks for those other facts on what backup does what.

Brocktoon wrote:

If you have iCloud turned off on your apple device

For some reason I cannot find “any reference” on my iPhone or even in the user manual to iCloud. Perhaps because I do not have my phone signed into Apple? I have scrolled through Settings and Apps and the icon main page displays (and in looking I suddenly realized after the 14.3 update the widget page that you get before putting in your password has suddenly disappeared after you log in. Normally there are 3 bullets at bottom of screen with the first one taking you back to the initial display but now there are only 2 so the only way to get the widget screen is to turn off and on the phone. Arggg.

 

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Nathan Parker

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J9438 wrote:

after the 14.3 update the widget page that you get before putting in your password has suddenly disappeared after you log in. Normally there are 3 bullets at bottom of screen with the first one taking you back to the initial display but now there are only 2 so the only way to get the widget screen is to turn off and on the phone

After much searching I found the answer. With IOS 13 there were 3 bullets at bottom of screen after sign in. The left most took you back to the widget screen (with the calculator, etc.). With IOS 14 that left-most bullet has disappeared and to reopen the widget screen after sign in you have to put your finger at the bottom on the screen at the bottom on the banner (and I mean “at the very bottom of the banner – right on the line that divides the color area from the black plastic – anything above that will not work”) and swipe up. Agrrr. This is progress? Why did they have to remove a clearly visible bullet and replace it with an not so obvious finger swipe? I tried to find a setting to change this but no luck.

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Nathan Parker

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[Alex5723]

J9438 wrote:

For some reason I cannot find “any reference” on my iPhone or even in the user manual to iCloud.

The iCloud setting are under settings – ‘Apple ID’ – iCloud.
You manage the list of apps you want to backup.
You can backup manually or automatically.

• This reply was modified 4 years, 4 months ago by Alex5723.

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Also going to be testing iMazing coming up as another local backup option.

Nathan Parker

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J9438

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Alex5723 wrote:

The iCloud setting are under settings – ‘Apple ID’ – iCloud.

On my iPhone SE under Settings I do not see either myname or Apple ID. I think that is because I am not signed into Apple so the first item on Settings is a gray picture icon followed by “Sign in to your iPhone” in blue and in gray below that “Set up iCloud, the App Store…” Since this is my first Apple device I never got around to that with all the other setup problems being more important. So sounds like if I do sign in then that will get me into the iCloud stuff. Thanks again for your help!!

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[pmcjr6142]

It’s been years since I set up an Apple ID with my first Apple device, but you can’t do much if anything without an Apple ID, usually your email address, and password, which you have to create.  This link should help you do that.

https://support.apple.com/en-gb/HT204316

iPhone 13, 2019 iMac(SSD)

• This reply was modified 4 years, 4 months ago by pmcjr6142.

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pmcjr6142 wrote:

This link should help you do that.

Thanks. I actually set up an Apple ID when I bought the phone several months ago as I knew it probably would make setting up the phone easier. However, I am one that just does not like to leave doors open that lead to mysterious rooms. So after setting up the phone I signed out and so far have not really had a reason to sign it back in. Possibly I will in the future to use the iCloud talked about above.

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Nathan Parker

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