I use Acronis True Image to make a backup of my full system once a week (incremental backups). Every couple of months I start a new sequence of incremental backups and delete the previous set. The first of each sequence is a full backup. For years this has worked just fine; and being able to recover my system has saved me a number of times.
Two weeks back, I decided to increase the frequency of full system (incremental) backups to once per day just while my new Windows 10 installation settles down. (Probably over-kill, I know, but that’s what I decided).
Yesterday, whilst trying to get an update to Nero to install, the inevitable happened, and I messed up my system. I booted up with my Acronis TI Recovery Disk and selected to recover my latest full system backup,(one from earlier the same day). The backup had been validated by Acronis. After 20 minutes, ERROR: “The Backup has Failed – index corrupted”. I ran the recovery again. Same error. I then tried to recover the backup of the previous day …same error. to cut a long story short, I eventually went back to the first, full, backup of the previous incremental backup sequence of two weeks back (fortunately to just after the installation of Windows 10). It was recovered successfully. I then recovered all my documents/data from my Acronis Non-Stop Backup. Windows Update has since brought my OS back up to date.
After digging around on line, I discovered in an Acronis Forum that disk errors can give rise to a corrupted system backup; and that regularly running chkdsk /r can prevent this.
I then ran chkdsk and found that there were, indeed, errors on my system drive. Clearly (or so it seems), the incremental backups that had been made since the errors had occurred, were all corrupted as a result. So, whilst the backups were Validated by Acronis once they had been made, the corrupted index was not detected.
I assume from the foregoing that the full sequence of recent incremental backups was corrupted, presumably because the initial full backup that started the sequence was made from a system disk with disk errors.
So the lesson learned: Run chkdsk /r from time to time to ensure that your system backups are not corrupted and rendered “un-recoverable”. Simply assuming that validation of a backup ensures a recoverable backup is not enough.
My Rig: AMD Ryzen 9 5900X 12-Core CPU; ASUS Cross Hair VIII Formula Mobo; Win 11 Pro (64 bit)-(UEFI-booted); 32GB RAM; 2TB Corsair Force Series MP600 Pro 2TB PCIe Gen 4.0 M.2 NVMe SSD. 1TB SAMSUNG 960 EVO M.2 NVME SSD; MSI GeForce RTX 3090 VENTUS 3X 24G OC; Microsoft 365 Home; Condusiv SSDKeeper Professional; Acronis Cyberprotect, VMWare Workstation Pro V17.5. HP 1TB USB SSD External Backup Drive). Dell G-Sync G3223Q 144Hz Monitor.