• M365 PowerPoint Transitions / Advance Slide settings are not saving reliably

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    #2474982

    Can anyone help get Microsoft to look at this fault in Microsoft 365 PowerPoint?

     

    Here’s how to reproduce the bug:

    In Microsoft PowerPoint for Microsoft 365 MSO (since at least Version 2205 Build 16.0.15225.20278) 64-bit

    Create a new/blank presentation

    Optional: add text to the first slide

    Optional: add other slides

    Transitions /  Advance Slide / disable: On Mouse Click, enable: After 5s

    Apply to all

    Optional: Save the presentation. Open the presentation. (The Transitions /  Advance Slide settings are unchanged)

    For any slide(s): Transitions /  Advance Slide / enable: On Mouse Click, disable: After

    Save the presentation. Open the presentation

    The Transitions /  Advance Slide settings have reverted to: On Mouse Click disabled, After enabled

    I used Help /  Feedback in PowerPoint to report this bug to Microsoft in July, August and September.

    Here’s what I got back in July and August as the “Official Microsoft response”: (It doesn’t look like they tried to reproduce the bug)

    Kelvin N.<

    Official Microsoft response

    We’re sorry for the inconvenience you experienced! The following article may help resolve your feedback. If this doesn’t address your issue, feel free to submit new feedback with as much detail as possible.

    https://support.microsoft.com/en-us/office/add-and-delete-slides-in-powerpoint-8bf2b58d-df6c-4e5f-90e3-ade289a2d64d?embed=true

     

    • This topic was modified 2 years, 8 months ago by Susan Bradley.
    Reply To: M365 PowerPoint Transitions / Advance Slide settings are not saving reliably

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