Macros in 2007 spontaneously disabled (2007)

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I have a user that will be working along, dum de dum de dah… and suddenly all the functions in the .dotm template that placed buttons on the ribbon will be disabled — no error messages, no status bar messages nothing. A little digging shows that all macros are disabled.

The .dotm file is in the User Templates folder, and the only add-ins are EndNote and the Outllook name smart tag.

Has anyone seen this happen? Is there a cure? It’s only one user at one company, it’s got to be a setting or an environmental thing.

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Does this user have add-ins installed that other users don’t have? If so, try disabling the add-ins to see if the problem disappears.

Also see Phil Rabichow’s Systematic Approach to Behavioral Problems in Word.

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Only Acrobat and EndNote — both of which work fine for other users at the same company — although now a second user has seen this behavior.

Thanks for the reply,
Joel

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