Malwarebytes troubles.

Topic

New Reply

I’ve had Malwarebytes installed on Vista for over a year with excellent results. I’m having some problems with it on my Win 7 Home Premium system however. It seems to install, update and run OK but I’ve noticed two odd behaviors. The first is that it has not created a right-click context menu entry to scan individual files. The second is that it triggers UAC every time I boot the computer, wanting to run mbam.exe with the /runcleanupscript switch.

Never had this problem with Vista. Any thoughts?

Reply | Quote

Replies

I’ve had Malwarebytes installed on Vista for over a year with excellent results. I’m having some problems with it on my Win 7 Home Premium system however. It seems to install, update and run OK but I’ve noticed two odd behaviors. The first is that it has not created a right-click context menu entry to scan individual files. The second is that it triggers UAC every time I boot the computer, wanting to run mbam.exe with the /runcleanupscript switch.

Never had this problem with Vista. Any thoughts?

Paul,
I’m also running MBAM on a Win 7 system, and I don’t have either of the symptoms which you describe.

Reply | Quote

Did you install “as administrator”?

Is the account that you are using an “normal user”?

Did you set the compatibility mode to run as an administrator?

Joe

--Joe

Reply | Quote

Did you install “as administrator”?

Is the account that you are using an “normal user”?

Did you set the compatibility mode to run as an administrator?

Joe

Thanks, Joe. Answering your questions in order:

1 No, but I will try that. I don’t recall doing that in Vista but it was so long ago.

2 Only account on system, part of the Administrator group.

3 No. How does one do that?

Reply | Quote

3 No. How does one do that?

Find the .exe with Windows Explorer, right click and then select Properties | Compatibility. See privilege leve near the bottom. You may also want to click “Change settings for all users” as I’m not sure what account is being used when you boot the PC.

Joe

--Joe

Reply | Quote

I followed your advice and installed Malwarebytes as an administrator. Immediately re-booted and the problems repeated.

Set the compatibility mode to run as administrator, but I got the same results.

One fact I failed to mention: the computer that is experiencing these problems is running a 64 bit version of Win 7 HP. I will try installing on a 32 bit Win 7 HP system.

Reply | Quote

I followed your advice and installed Malwarebytes as an administrator. Immediately re-booted and the problems repeated.

Set the compatibility mode to run as administrator, but I got the same results.

One fact I failed to mention: the computer that is experiencing these problems is running a 64 bit version of Win 7 HP. I will try installing on a 32 bit Win 7 HP system.

See if Startup and Version 1.41 – Malwarebytes Forum helps.

Joe

--Joe

Reply | Quote

See if Startup and Version 1.41 – Malwarebytes Forum helps.

Joe

Great find, Joe! Thank you. However, this is both a relief and puzzling.

It looks as if this is a known problem with a solution coming in release 1.42. They seem to imply that the problem exists with version 1.41 in both 32 an 64 bit versions of Win 7. That is certainly true for my 64 bit Win 7, but I just installed 1.41 on my 32 bit version of Win 7 and there are no problems at all – context menu entry is there and no UAC pop-up at boot time. Go figure…

Reply | Quote

We have version 1.41 running on 2 Windows 7 64 bit machines and do not have this issue and never did.

DaveA I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living

Reply | Quote

Have mwb 1.41 installed on Win 7 64 and have had no poblems whatso ever.
Could not live without it.
Larry

Reply | Quote

Downloaded and installed Malwarebytes 1.42. Both problems outlined in my initial post in this thread have been fixed with this release. Thanks all for your input.

Reply | Quote