Missing VXD Files-After Ethernet Card Install

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Hi all,
I just got a cable modem installed. I rebooted [after the installer left-dumb me] and got error messages about the following missing files:
vnetsup.vxd, vredir.vxd, and dfs.vxd.
The error message says it “cannot find a device file maybe needed to run Windows or a Windows app. The windows registry or system.ini file refers to this device file but the device file no longer exists.” Then it says if I deleted it on purpose try uninstalling the associated application. Or if I want the application try reinstalling.
I get the message for each of the files after which it says to “press any key to continue”. When I do, it boots. However, I get a Windows dialog box that says “unable to load msnp32.dll – the system cannot find the file specified. Some or all of the following feature is not available – Microsoft Network. When I press OK I am at the desktop.
I can use the Internet, but am getting frequent errors “Explorer caused invalid page fault in module msvbvm60.dll”. Most of the time I can continue to use the Internet.
I tried removing the network card installed by the cable company [in device manager] and then rebooting. It finds the device and reinstalls the drivers it finds in Win98. After rebooting I get the same error message. I then uninstalled the card and on rebooting forced it to look at the Driver CD that came with the card. The only file I can point to is an .inf file. It seems to find something then immediately asks for the Win98 CD and installs drivers. The card is a Realtec RTL 8139/810X Family Fast Ethernet NIC.
Device Manager does not show any problems. However when I look at the driver file details for the card I can see the “vredir.vxd” among other files listed. I don’t see the other 2 missing files.
So, does anyone have any ideas? I tried to get the installer back but I was on my lunch hour and decided I would try to figure it out myself. Any ideas would be gratefully appreciated.

TIA

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I never had NN on my desktop before – never needed it. And it could be there now after the installer did whatever he did. I just didn’t notice yesterday. On the Network Neighborhood suggestion:

• Do you mean click on NN and delete everything – or right-click and then?
• Are there any negative side-effects of doing this? I especially don’t want to do anything that will affect Outlook .
  [/list]TIA

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Cowboy,
you’re second solution worked like a charm! PC boots successfully now.

Thanks a bunch!

Now, can I ask a related question? I am still getting frequent Explorer errors “Explorer caused invalid page fault in module msvbvm60.dll”. Most of the time I can continue to use the Internet but it does close the current window. Should I be worried? Do you know what that particular .dll file is for?

TIA

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I can’t help you with a solution; I can only tell you what msvbvm60.dll is: it is the Visual Basic 6 runtime module. It comes with Visual Basic 6 (obviously) and applications written in it, also with Office 2000 and XP, and probably with other apps too. Perhaps the ethernet card installation installed an older version of this dll.

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Cowboy,
Thanks for all the info. I tried clicking on the BHO Cop link in your message but IE won’t let me have more than one window open without crashing. I searched for BHO and all the links take me to PC World Magazine where it says it is no longer available except by subscription.

Also, I do have Norton, but I’m running 5.0 and there isn’t a Script Blocking Option.

I downloaded vbrun60sp5.exe which was supposed to install updated VB run files. Still getting the error message. I’m wondering if a good old clean install is in order?

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So, do you think it is coincidental that I started having this problem or do you think it has something to do with getting the cable modem Everything was fine before I got the modem.

I will try uninstalling Norton and see what happens. The reason I’m running 5.0 is because updates are free. So if Norton is the problem, I would be interested in a free AntiVirus program.

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Norton’s has nothing to do with “vnetsup.vxd, vredir.vxd, and dfs.vxd” files. They are windows generated based on the hardware and drivers you have installed.

DaveA I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living

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Cowboy,
Well, I uninstalled Norton but I

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Cowboy,
i downloaded the new .dll file but can’t figure out how to install it. If I try to copy it to the System folder Windows tells me the file can’t be copied because its in use. Same thing if I try to move it there.

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Cowboy,
If the drivers I loaded aren’t compatible with Windows, what then?

BTW, I disabled script debugging in IE and am still getting the errors.

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Cowboy,
I looked around at the Toshiba site and they made it sound like I would only need drivers if I was using a USB for the modem . The modem is a Toshiba PCX2200. The box left by the installer had a number on it DAZ8817F. That’s really all I know.

Thanks a bunch. I appreciate your help.

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