Mouse and keyboard center not working

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Hi everyone:
Hope you can help me. Every time I start Windows, I get the following message after everything comes up.
To wit:
Problem Event Name: APPCRASH
Application Name: itype.exe
Application Version: 1.1.500.0
Application Timestamp: 4fe7f1a4
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb1677
Exception Code: e06d7363
Exception Offset: 000007FDBD4C940D
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Running on Windows 7-64 bit with 6 gigs of ram and 750mg hard drive.
Has been going on for about 2 to 3 weeks. I close the program and the keyboard and mouse (wireless) keep working although a might slower than before.
Have sent the error message to Microsoft, but no results. Tried the find answer online as per the message box, bot no answer comes up.
Any suggestions?
Thanks.
fastme75

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I believe that this will give you the answer:

https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/programs-crash-error-fault-module-kernelbasedll/9fe5d2e7-79d0-42c1-b8dc-51ed8d70f749

According to the poster, you likely have a profile error. In other words, if your Windows username is “John”, then the “John” profile is corrupted.

Here is the answer that was listed:

Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.

If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.

Doing these steps won’t hurt anything, and may in fact fix the problem.

Group "L" (Linux Mint)
with Windows 10 running in a remote session on my file server

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Try this first: check in your (Add/Remove) Programs list for Mouse and Keyboard Center, try uninstalling it and then install the latest version: http://www.microsoft.com/en-us/download/details.aspx?id=39098

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I mucked about with profiles and device managers etc… got my knickers in a proverbial twist whilst profile juggling. Thought “Stuff it!” Uninstalled Mouse & Keyboard. Rebooted. The laptop’s touchpad still works. Keyboard still works. Problem solved so far as I can see.

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You might have to remove mouse and keyboard driver and reinstall it once again. Here’s how to do that with Device Manager:

1. Click Start.
2. Type “Device Manager” in the Search Box.
3. Press ENTER.
4. Expand the top category.
5. Right click your keyboard device, select Uninstall.
6. Right click your mouse device, select Uninstall.
7. Close.
8. Reboot.

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You could try a System Restore to a point before the problem started.

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