We’ve seen many reports here on AskWoody. There’s also a thread on Reddit. More on MyDigitalLife. Some reports are detailed. Some are — well, they’re
[See the full post at: Multiple reports of blue screens (BSODs) 0X000000C4 when installing the January Win7 Monthly Rollup KB 4056894]
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Multiple reports of blue screens (BSODs) 0X000000C4 when installing the January Win7 Monthly Rollup KB 4056894
Home » Forums » Newsletter and Homepage topics » Multiple reports of blue screens (BSODs) 0X000000C4 when installing the January Win7 Monthly Rollup KB 4056894
- This topic has 139 replies, 33 voices, and was last updated 7 years, 2 months ago by
anonymous.
AuthorTopicwoody
ManagerJanuary 5, 2018 at 5:01 pm #156724Viewing 58 reply threadsAuthorReplies-
Seff
AskWoody Plus -
anonymous
Guest -
anonymous
GuestJanuary 5, 2018 at 11:46 pm #156829Well, assembly lines switch parts on the fly… so just testing one machine won’t do the job. Also, this seems to be a driver issue…
# for hex 0xc4 / decimal 196 :
DRIVER_VERIFIER_DETECTED_VIOLATION bugcodes.h
# A device driver attempting to corrupt the system has been
# caught.
# The faulty driver currently on the kernel stack must be
# replaced
# with a working version.1 user thanked author for this post.
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anonymous
Guestanonymous
GuestJanuary 5, 2018 at 7:55 pm #156761“Important: Windows security updates released January 3, 2018, and antivirus software” in “https://support.microsoft.com/en-us/help/4072699/important-january-3-2018-windows-security-updates-and-antivirus-softwa”
anonymous
GuestJanuary 5, 2018 at 8:46 pm #156777Microsoft’s KB patch (for a kernel bug not relevant to AMD CPUs) definitely has been killing Win OS powered by AMD CPUs …
Intel-Meltdown Bug Patch – Hall of (Additional) Latest Casualities
(as of: 06 Jan 2018, 02:15 UTC)At MS TechNet:
- Win 7 Pro x64 + AMD Athlon 64 x2 Dual Core 4800+ CPU + WSUS: BSOD
- Win 7 x64 + AMD Athlon 64 x2 Dual Core + WSUS + Norton AntiVirus: BSOD
- Win 7 x64 + AMD Opteron 285 Dual Core + WSUS: BSOD
- Win 7 Ultimate x64 + AMD Athlon X2 6000+ Dual Core CPU + ESET NOD32 Endpoint Antivirus v6.6.2052.0: BSOD
- Win OS + Intel CPUs: rebooted w/o problems
- Win Server 2008 R2 + AMD Operton Dual Core: BSOD
- Win OS + AMD Athlon 64 Dual Core 4600+: BSOD
Also said to be affected by BSOD:
- AMD Athlon X2 4800+
- AMD Athlon X2 4600+
- AMD Athlon X2 BE-2400
- AMD Turion X
At OverClockers UK:
- Win Server 2008 R2 x64 + AMD Operton Dual Core CPU + WSUS: BSOD
- Win Server 2008 R2 x64 + Intel Xeon CPU + WSUS: rebooted w/o problems
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woody
Manager -
anonymous
GuestJanuary 8, 2018 at 6:43 pm #157537woody said:
I’d say that AMD owners would be wise to avoid the patch, eh?And possibly some users with older Intel CPUs as well …
At MS TechNet, there is a report from an Intel CPU user (Intel Core i7, exact model not stated) whose Win OS got killed by BSOD, despite the presence of the compliant registry key.
Note: Intel Core i7 models range from i7-920 (released: Nov 2008) to i7-960 (Oct 2009).
Wayne Hartell (January 06, 2018 3:40 AM):
https://social.technet.microsoft.com/Forums/windows/en-US/df98809f-ba87-40b4-a027-fdad302a1d3f/blue-screen-after-kb4056894BSOD about an hour after installing the update. My system has the reg key (set by AV vendor) to allow the update, but still got the BSOD none the less. The cure is worse than the problem. Removing the update.
[…] that key was set on my system, but the BSOD still happened. Maybe the AV vendor didn’t realize they actually had to do something rather than just set the key. Ugh. Will be sitting this one out until it’s sorted out. Obviously cannot accept random BSODs, especially on systems that have run flawlessly for years on end.
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anonymous
GuestJanuary 5, 2018 at 8:47 pm #156781I installed the security only update for W7/32 and had no problem. Not sure if that means that the BSODs are being caused by something in the non-security portion of the monthly rollup. My gut says no – kernel updates can be fickle.
I just noticed that the
monthly rollupfor W8.1 has just been released as V2. Odd.Correction: that should be security only update for W8.1 (my mistake).
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woody
ManagerJanuary 5, 2018 at 8:58 pm #156794… and there it is.
January 4, 2018—KB4056895 (Monthly Rollup)
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EP
AskWoody_MVPJanuary 7, 2018 at 10:05 pm #157288Microsoft KB article 4056895 has been posted but KB4056895 for Win8.1 is not available from MS Update Catalog nor Windows Update, maybe until Jan. 9 (1st patch Tuesday of year 2018). I wonder if KB4056895 for Win8.1 will have the same BSOD effect to AMD based PCs as what KB4056894 for Win7 did recently.
No matter, I don’t need to rush in and get the KB4056894 patch for Win7 since all my Win7 PCs are working fine with the December 2017 cumulative update (and are Intel based and not AMD based).
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anonymous
GuestJanuary 9, 2018 at 11:11 am #157773Hello,
I tried KB4056895 today on windows 8.1 pro x64 3 times today. Does not work. Rollback after each reboot. I tried to install it manually after downloading the patch (windows8.1-kb4056895-x64_0cdcb10e40aa019d4934d74cca93f6c36a11e07a.msu). I got the same result (Lenovo X1C gen 3, I7, 8 go RAM).
1 user thanked author for this post.
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GoneToPlaid
AskWoody LoungerJanuary 5, 2018 at 9:07 pm #156797All of this sounds like a “super bork” by Microsoft. Yet of course everyone knows that MS is in bed with Intel. This weekend, I will see what happens on my Win7 machines which have both AMD and older Intel CPUs, after performing incremental backups of the OS hard drives and then installing the January update. Note that my AV program is compatible as long as I manually set the required registry key. Thus whatever happens after that will potentially be a riot of fun.
Note that I will not test the Monthly Rollup, KB 4056894. Instead I will test the KB4056897 (Security-only update).
Whatever happens is whatever happens. Yet from the above, I am not too optimistic.
Microfix
AskWoody MVPJanuary 6, 2018 at 2:11 am #156850HP G60 laptop test device x86 intel core2duo with Windows 7 Pro 32bit installed (not a VM)
Installed patch 2018-01 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4056894)
Installation date: 05/01/2018 06:46 PMno ill effects whatsoever after hours of use with shutdowns/restarts done and no errors.
edit: Holding off x64 W7 device as per MS-DEFCON
Windows - commercial by definition and now function...anonymous
GuestJanuary 6, 2018 at 3:06 am #156853Following update of KB4056894, computer crashes on restart, and goes into repair mode. Once completeled, reboots correctly, but patch still not installed. Tried several times, with same result.
Details:
Intel processor
Windows 7 64-bit pro
AVG free version, with full updates
Updated automatically.
(NB: the registry entry MS say is the flag to indicate the computer is suitable for an update was the correct value to allow the update!)stu
anonymous
GuestJanuary 6, 2018 at 4:59 am #156864Yep, another AMD one here.
AMD Athlon 300+.
Following update of KB4056894, computer crashes on restart, and goes into repair mode. Reboots again and just tried to repair start up. Tried several times, with same result.
Tried everything listed here and eventually gave up.
Have just reinstalled Win7 from scratch.
Not a problem as PC is only an old test box that Im always trying to break.
Usually I can repair after “playing software games”. But this time it was really beyond an easy fix.
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anonymous
GuestJanuary 7, 2018 at 12:24 pm #157185anonymous #156864 said:
Tried everything listed here and eventually gave up. Have just reinstalled Win7 from scratch. Not a problem as PC is only an old test box that Im always trying to break.Usually I can repair after “playing software games”. But this time it was really beyond an easy fix.
Wow, I wonder what is the percentage of AMD CPU users who resorted to reinstalling Win OS due to Microsoft’s Meltdown patch. What a meltdown the start of the year has been.
Some AMD users reported that they rescued the situation by booting with the Startup Repair disk or Win OS installer disk, then go to command prompt to manually uninstall the problematic KB patch. Their otherwise-bricked systems were able to boot into the desktop environment after that.
SH2071
AskWoody LoungerJanuary 6, 2018 at 5:03 am #156865Have installed 2018-01 Security Monthly Quality Rollup for Windows 7 x64-based Systems (KB4056894) on my Dell XPS8300 Intel Core i7-2600 machine, running Win 7 Pro SP1 + Microsoft Security Essentials.
No ill effects noted so far.
Edit to remove HTML
Please convert to plain text before cut/pasteanonymous
GuestJanuary 6, 2018 at 7:04 am #156883anonymous
GuestJanuary 6, 2018 at 7:35 am #156885My ISP branded version of McAfee Internet Security [Win 7 – 64bit] updated and placed the proper registry entry. Windows Update now shows KB4056894. Since we are at defcon 2 I will hold off applying the patch for a bit.
The McAfee page also had a zip file with the reg code for those with older unsupported versions of their products.
-firemind
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anonymous
Guest
anonymous
GuestBackStop
AskWoody LoungerSeff
AskWoody PlusJanuary 6, 2018 at 9:42 am #156902I have no present intention of trying the monthly rollup out, of course, but I have noticed that on my Intel machine it is checked, while it is unchecked on my AMD machine.
With regard to the anonymous comment above about the error message indicating a driver issue, it’s possible although (a) I’ve seen different error messages being reported, (b) I’ve never personally found any particular rhyme or reason to BSOD error messages, and (c) I’ve yet to see any report of a successful installation on an AMD machine or an unsuccessful installation on an Intel machine. It may well be that this update is messing with drivers and that is causing the crashes, but do we yet really know anything beyond the fact that it’s an AMD issue?
Incidentally, while there are a number of separate threads on the MS Community Forum about the AMD issue, it’s worth noting that I’ve not previously seen such high numbers in the “I also have this question” line – over a hundred on one thread.
Talking of the MS Community Forum, it’s times like this that remind us why we miss PA Bear so much…
With regard to the DEFCON rating, it sounds to me like it’s 2 for Intel and 1 for AMD so an overall DEFCON 1 rating would certainly seem warranted. For AMD users the DEFCON 2 description doesn’t really cut it.
alkhall
AskWoody Lounger-
BackStop
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Geo
AskWoody PlusJanuary 6, 2018 at 1:00 pm #156955Click on START, Control panel, upper right hand corner click on category, click on large icons,click on notification area icons, check mark “always show all icons and notifications on task bar. click OK. Go back to update page and retry the update , I have it set for automatic updates.
alkhall
AskWoody LoungerJanuary 6, 2018 at 10:56 am #156918Intel or AMD processor?
Intel i7-6700K.
1 user thanked author for this post.
PatC
AskWoody LoungerJanuary 6, 2018 at 11:44 am #156925In the UK. Four Windows 7 Pro 64bit computers, 2 AMD, 2 Intel. All have compatible antivirus and the requisite QualityCompat Registry key. I’m not seeing KB4056894 on any of them yet. Not that I want to install it, and anyway prefer the security only updates, but shouldn’t I be seeing it by now?
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alpha128
AskWoody PlusJanuary 6, 2018 at 1:22 pm #156959In the UK. Four Windows 7 Pro 64bit computers, 2 AMD, 2 Intel. All have compatible antivirus and the requisite QualityCompat Registry key. I’m not seeing KB4056894 on any of them yet. Not that I want to install it, and anyway prefer the security only updates, but shouldn’t I be seeing it by now?
I’m in the US but otherwise much in the same boat. I am running a Windows 7 Pro 64 bit computer with an Intel processor. I am running Avast! antivirus which set the QualityCompat Registry key. And yet, I’m not seeing KB4056894 either. Not that I’m planning to install it anytime soon.
Bill C.
AskWoody PlusJanuary 6, 2018 at 11:53 am #156927From the reports it appears to be mostly AMD, however, when posting about these types of issues, I believe folks should be including at minimum their CPU make (and number if known) and Windows version (and build if known).
I know many are already doing this, but for major hardware/software issues like this, the empirical data would be helpful in defcon determinations and debugging assistance.
Intel i7-960 CPU, Intel X58 MB, and Windows 7-64 Pro SP! here (all old legacy stuff) and even though my gut tells me the Security Only patch would “probably” be OK, I am definitely holding aff on this patch for a while. I suspect a v2 may be in the cards (or at least more info than the AV registry caution).
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PKCano
ManagerJanuary 6, 2018 at 12:07 pm #156928I think the Win7 Rollup was initially checked important (providing the Reg key was present). I have now seen reports that is is UNCHECKED on some – which would probably imply MS recommends NOT installing at present (I wonder why!!).
I think the Security-only patch is also at risk. The absence of the Reg key does NOT prevent manual installation of either the SO or the Rollup. I experimented with Win7, Win8 and Win10 1709.
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Pim
AskWoody PlusJanuary 6, 2018 at 1:08 pm #156957
anonymous
GuestGeo
AskWoody Plusdgreen
AskWoody LoungerJanuary 6, 2018 at 12:40 pm #156951I have my settings to “never check for updates”. So after reading this thread I deceided to check updates.
Kb4056894 (important) is unchecked. Date 1/4/18.computer info:
Dell Inspiron 660 (purchased in 2013) just replaced hard drive in November 2017 and had Windows 7 reloaded.
Windows 7 Home Premium 64 bit SP 1
Server 2008 R2 x64
Processor: Intel i3-3240 (ivy bridge 3rd generation)
chipset Intel (R) 7 series/C216
chipset family SATA AHCI Controller -1 E02After new hard drive installed went to
Group AWill not update until defcon is 3 or higher…
even then……………..?ETA:
MSE for antivirusmazzinia
AskWoody LoungercyberSAR
AskWoody PlusPierre77
AskWoody PlusBill C.
AskWoody PlusJanuary 6, 2018 at 2:43 pm #156975Very Interesting!
On the 4th or 5th (cannot remember the exact time, but it was late at night) I checked for the registry entry. It was present. I then checked WU manually (set to NEVER check). The January rollup was present and checked. I unchecked it and closed WU.
Today (1/6/2018) I checked WU manually at 3:28PM EST and there was no January rollup visible and only the December rollup was present and checked. (I am Group B and have installed the December Security Only patch. The registry entry is still there. My MSE us up to 1.259.1273.0. WU history shows nothing new except MSE definitions
I wonder if the January Rollup was pulled from WU.
The January Security Only for Win7-64 (KB4056897) is still in the Microsoft Update Catalog. The January rollup (KB4056894) for Win7-64 is also still in the Microsoft Update Catalog.
Win7-64Pro_SP1
Intel i7-960 on Intel DX58SO2 motherboard
Group B up to date, all IE updates applied, on .NET 4.7Definitely holding off on this mess.
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DrBonzo
AskWoody PlusJanuary 6, 2018 at 2:57 pm #156981This is essentially exactly what happened to me, also. The only exception is a slight difference in timing: I noticed last night (around 7:00 pm PST if I recall correctly) that the January Rollup had been replace with the old December Rollup.
Win 7 sp1 x64 Pro, Group B, Intel core i3-5005U, Up to ate through December, .NET 4.7, Last MSE update was 259.1256
anonymous
GuestJanuary 6, 2018 at 2:51 pm #156970the last Microsoft updates are causing several issues with AMD Athlon 64 CPUs and realtes AMD CPUs with similar architecture, in Windows 7 is causing BSODs after first reboot and in Windows 10 is causing Windows to stuck in Windows logo after first reboot.
can someboy contact a Microsoft engineer / oficial developer and inform him/her about this bugs, because is affecting a lot of machines around the world :S
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Seff
AskWoody PlusJanuary 6, 2018 at 2:57 pm #156982Given the extent of the coverage on their own community forums, I think it highly likely that MS are already aware of the issue.
I referred earlier to one of the threads on that forum having over 100 posters saying they had the same question, and that was based on 108 people. It’s now 175 and very likely still rising – and that’s just one of a number of threads on the MS forum with a lot of other sites like this one picking up on the problem. It’s hopefully only a matter of time before the update gets pulled, and in the meantime the best advice is not to touch it – not least as we’re now beginning to see reports of BSODs on Intel machines and not just on AMD ones.
anonymous
GuestJanuary 6, 2018 at 2:56 pm #156971Experienced the BSOD when installing on Intel Xeon E5506 @ 2.13GHz (2133MHz), 4092 MB RAM.
Windows Server 2008 R2 SP1 64-Bit (6.1.7601).
Running as a VM on Citrix XenServer 6.0 (Build 50762p).Had to issue “dism.exe /image:C:\ /cleanup-image /revertpendingactions” from CMD prompt of repair/recovery screen.
KB4056894 appeared to have run automatically first time leading to the BSOD but after reverting it is now unchecked.
Registry key is set to permit update so I assume ESET are confident it should would with
ESET File Security for Windows Server” v6.4.12004.0 Virus Signature Database 16693 (20180106)1 user thanked author for this post.
alkhall
AskWoody LoungerJanuary 6, 2018 at 3:01 pm #156986Are you trying to do a manual install or through Win Update? Did you check to see if your anti-virus has set the Registry key?
Windows update.
Registry key is set.
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PKCano
Manager
alkhall
AskWoody LoungerJanuary 6, 2018 at 3:03 pm #156987Also, if through Windows Update was the update checked for installation or was it unchecked and you checked it in order to install it?
I believe it was unchecked.
anonymous
GuestSueW
AskWoody PlusJanuary 6, 2018 at 4:18 pm #157000If you are comfortable looking searching your Registry, you can check it yourself:
Click Start in the lower left of your computer, and type “regedit” (without the quotes)
Click on regedit.exe that results from your search:
Your Registry Editor will open and you will see ‘Computer’ with 5 HKEYs below itClick on ‘Edit’ in the Toolbar
A ‘Find’ box will open: just type “QualityCompat” (without the quotes) and click the ‘Find Next’ buttonIf QualityCompat is found, then the Key has been updated.
Extra credit: If you want to confirm that the value for QualityCompat was set properly:
Click on QualityCompat:
On the right pane, under “Name’ you will see cadca5fe-87d3-4b96-b7fb-a231484277cc, and
under ‘Type’ you will see REG_DWORD, and
under ‘Data’ you will see 0x00000000 (0)[Note: Avira updated my Registry thusly on Jan. 5]
Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'anonymous
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PKCano
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Seff
AskWoody PlusJanuary 6, 2018 at 4:02 pm #156999This episode does seem to highlight a problem for Group B users that we perhaps haven’t encountered before. In order for the update to be offered under Windows Update (i.e. to Group A users) the appropriate registry key has to be in place through your AV software, but Group B users can download and install the security-only version direct from the MS Windows Catalog without having to meet that requirement, and failing which we are now seeing reports that it will crash the machine. If Group B users who don’t meet the registry key requirements have disabled Windows Update by switching it to “Never” they might be blissfully unaware that this update is not intended for them.
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PKCano
ManagerJanuary 6, 2018 at 4:21 pm #157001Yes. I think you just figured out what my testing was about the last couple of days. The absence of the RegAllow key does NOT stop you from installing either the SO or the Rollup manually – at least in my testing.
But with WU set to “Never” when you do a search and the update is there checked, you figure that the Reg key is present. (Perhaps you should look anyway?)
What worries me is Joe User, with his WU on Automatic, at times like these.
AND, we are still on DEFCON 2.4 users thanked author for this post.
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b
AskWoody_MVPJanuary 6, 2018 at 8:34 pm #157046But with WU set to “Never” when you do a search and the update is there checked, you figure that the Reg key is present. (Perhaps you should look anyway?)
It would be there. That’s its purpose.
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walker
AskWoody LoungerFebruary 9, 2018 at 4:02 pm #166362@PKCano: I have no information about a “registry key”, so is it best to just to take a chance and do an install on KB 4056894. I’ve never attempted to get into the “registry”. To my knowledge I don’t have any problems with the type of issues that some have seen which brick their computers or cause the BSOD. AMD Processors, etc. Win 7 x64, Home Premium (I think), Group A.
I can see from the backlog of messages there is a lot of dialog on this subject.
Should I just continue to move forward to install this KB? We, who do not have any sophisticated programs, etc., are totally in the dark here. You are always knowledgeable about these issues. Thank you for any guidance you may be able to provide, as always.
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SueW
AskWoody PlusJanuary 6, 2018 at 4:28 pm #157002You both raise an excellent point. It may be worth, when the time comes for DEFCON 3, adding an instruction to the Group B directions to make sure to check the Registry for this “RegAllow” key prior to installing the SO Update. I just included the instructions in #157000 above.
Win 7 SP1 Home Premium 64-bit; Office 2010; Group B (SaS); Former 'Tech Weenie'4 users thanked author for this post.
DrBonzo
AskWoody PlusJanuary 6, 2018 at 4:34 pm #157005If you remember the TV show ‘The X-Files’, the motto was ‘trust no one’.
Well I trust Microsoft even less. (I do trust the folks on AskWoody, though. Just to be clear. 🙂
I always have Windows Update check for updates but never download or install. It’s helpful to know what WU thinks my computer needs. BUT… I ALWAYS google the KB numbers, see what’s happening here at AskWoody, and check the MS support site before installing anything. The latter is terribly coy and reticent about admitting issues, but much to my great surprise, they did talk about the AV situation.
But I agree, most folks aren’t going to do any of that, if for no other reason than that they don’t know to and just expect their machines to work.
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lizzytish
AskWoody LoungerJanuary 6, 2018 at 8:39 pm #157049Well been watching this mess both here and other places……. and also the continual updating/upgrading of Win10 and all the bruhaha it causes, and quite frankly you’ve got to ask yourself: “Is this what you bought a computer for? To continually troubleshoot and fix the problems.” It doesn’t leave much time for you to do the things you originally intended to do on your computers – plus all the things you do in real life.
So I don’t think it behoves people to bear that responsiblity of double checking things……… why should they…… I know it’s probably for their own good……… but it was not written in the mandate when they bought their computers. People don’t expect to have to do this. This is something by way of extra effort that needs to be put in to keep their computers running efficiently……… and to my mind they should not be made to be as though they aren’t up to it. And I would humbly suggest that they are not the problem. LT
May your choices reflect your hopes – not your fears! Nelson Mandela
rhp52
AskWoody PlusJanuary 6, 2018 at 5:21 pm #157015I’m running Win7 SP-1 Intel I-5 2500k. I’ve had KB 4056894 in windows update for 2 days, checked, and am waiting this out. Out of curiosity after reading some posts here i checked WU and the update is now UNchecked.
The reg key is there, by the way. FWIW
Thanks for all the informative posts on this mess.
Win 10 Pro v.20h2
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anonymous
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woody
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anonymous
GuestJanuary 6, 2018 at 11:46 pm #157059I have Windows Update set to never download or install, but I check it once a month to see what shows up. Even though Avast has set my Registry Key, WU says there are no updates available for my machine, as of today, Jan. 6.
Dell Inspiron 3847 (Aug 2015), i3-4170
Win 7 Prof SP1 x64Intel 8 Series / C220 chipset family
Group BEDIT html to text (probably caused by copy>paste not being saved as txt 1st)
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fpefpe
AskWoody PlusJanuary 6, 2018 at 11:19 pm #157060Hello — I too had this issue – my cpu is —
AMD Athlon(tm) 64 X2 Dual Core Processor 4200+
my os is w7/32bit — this rig is circa 2006
after the update was applied, I reboot and the os did not restart — a repair screen appeared and I selected repair — it took about 10 minutes and I think it used the last restore point
fpefpe
1 user thanked author for this post.
Microfix
AskWoody MVPJanuary 7, 2018 at 3:51 am #157086So, reading thru the replies, it seems that if anyone has an AMD CPU, they should hold off as per MS-DEFCON, for everyone really, unless you like a challenge on a test device 😉
My Observations:
(Group A) MSE seems to be ok on intel based hardware.
3rd party AV’s seem to be a lottery irrespective of CPU manufacturer.
Makes me think there are more hidden issues and a blame game about to kick off!
Having stated that, I would definitely hold off this patch and raise to MS-DEFCON 1 as others have hinted at. Awaiting this patch Tuesday for reports, excuses, re-patches and fixes..
Windows - commercial by definition and now function...1 user thanked author for this post.
anonymous
GuestJanuary 7, 2018 at 4:39 am #157089It’s a bit worrying that I seem to be the only person reporting a crash with an Intel processor (see stu above).
My CPU is: Intel Core 2 Quad Q6700 2.66GHz.
The crash seems to be similar – computer goes into repair mode following reboot, so I’m assuming it’s the same cause, but maybe not. I’ve never had a problem with an update before. I’ve now put updates on hold till Microsoft sort it out.
Note that it also crashes in the same way with the KB4056897 update.
Stu
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anonymous
GuestJanuary 8, 2018 at 10:45 pm #157563anonymous #157089 said:
It’s a bit worrying that I seem to be the only person reporting a crash with an Intel processor (see stu above). […] Note that it also crashes in the same way with the KB4056897 update.My CPU is: Intel Core 2 Quad Q6700 2.66GHz.
You’re not the only one (see below). I think those with older Intel CPUs may well have a plausible reason to be concerned. Including users like myself.
For reference, your Intel Core 2 Quad Q6700 CPU was released in July 2007. Btw is your PC self-built or from an OEM ? If the latter, has the vendor issued a Meltdown-Spectre microcode update for your CPU model ?
Before I saw your comment, I posted at another askwoody thread about an Intel Core i7 user whose PC went BSOD’ed after installing the Meltdown KB patch.
As I noted there, Intel Core i7 models range from i7-920 (released: Nov 2008) to i7-960 (Oct 2009).
Meanwhile, my CPU is Intel Core i5-450M (released: Jun 2010). My laptop’s OEM appears to have no intention of releasing a microcode update for my CPU model wrt the Meltdown-Spectre bug. Likewise, it did not bother to release an update for my CPU model, which is also vulnerable to Dec 2017’s Intel ME bug.
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anonymous
GuestJanuary 14, 2018 at 5:17 am #159301HP XPS desktop w/ Win7 Ultimate SP1 (almost fresh install with all recent updates), Intel i7 860, nvidia GPU. similar story, kb4056897 installed (no problem initially), subsequently random BSOD – first one, same day (but not immediately after installation!); later, time to time; sometimes a few days – nothing, and sometimes – every day.. and weird issues (like, when waking up from sleep mode, saying “computer recovered from unexpected shutdown”). I think I’ll uninstall the patch and see if it changes for the better
1 user thanked author for this post.
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anonymous
GuestJanuary 14, 2018 at 8:32 am #159327anonymous #159301 said:
Intel i7 860, nvidia GPU. similar story, kb4056897 installed (no problem initially), subsequently random BSOD […] I think I’ll uninstall the patch and see if it changes for the betterHope to hear better post-uninstall news from you.
Do you have the compliant registry key & a supported antivirus program version update in place, before installing Microsoft’s Meltdown patch ?
If yes, I wonder what excuse does MS have in mind wrt various older Intel CPUs being also affected by BSODs … that Intel also provided inaccurate “chipset” documentation ?
For reference, Intel Core i7-860 was released in Jul 2009.
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anonymous
GuestJanuary 14, 2018 at 3:36 pm #159401Yes, I have the key (Avast, latest version). It did not help much. Now I have removed the patch, and system is working no problems again, so obviously this was a patch related problem 🙁 Highly possible some features of that processor (and/or chipset), or related drivers either not properly disclosed by Intel, or improperly handled by Microsoft….
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anonymous
GuestJanuary 7, 2018 at 6:05 am #157099Yesterday we get 9 Computers from Different Clients with same Problem that they get all in BSOD after they Installed the Update KB4056894
Nothing Worked Recovery points was not Found
Windows Repair doesent worked
but at the end we found a Solution it was not the Easiest way and some more things are needed for it but we handled to make our Clients Happy Again i posted under MS Community a Discussion about that Problem with the Update and the AMD Athlon X2 Cpus https://answers.microsoft.com/en-us/windows/forum/windows_other-update/attention-kb4056894-security-update-will-make-your/47cb5507-b1d1-4d15-b719-30d57fc16bde
5 users thanked author for this post.
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woody
ManagerJanuary 7, 2018 at 6:36 am #157101Interesting. Let me see if I understand. So you take the hard drive from the bluescreened PC, take it to a second, unpatched Athlon, and the second Ahtlon will boot? Once it’s booted on the second Athlon, you uninstall the KB4056894 patch, manually run Windows Update, and uncheck KB4056894. Then you put the hard drive back in the original PC, and the original PC will now boot?
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anonymous
GuestJanuary 8, 2018 at 7:08 pm #157546woody said:
So you take the hard drive from the bluescreened PC, take it to a second, unpatched Athlon, and the second Ahtlon will boot?Different anon here. The cross-machine fix apparently works. Yesterday, I came across user kit-guy (who has no recovery disc or startup repair function) post about the “5 MIN FIX” at Reddit:
https://www.reddit.com/r/sysadmin/comments/7ode4s/problems_with_windows_7_quality_rollup_kb4056894/dscfagcUser did not specify the make & OS of the 2nd PC, although he described the affected PC as “the AMD machine”.
You have to boot the BSOD HDD into Safe Mode on an unaffected PC, which will announce “Failed update installation”. After the 2nd PC automatically reconfigures the BSOD HDD, reinstall the HDD back in the affected PC.
The initially-affected PC should be able to boot up normally this time, & inform about a failed Windows Update install. Thereafter, launch WSUS & hide the problematic KB update.
2 users thanked author for this post.
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essence_of_dementia
AskWoody LoungerJanuary 8, 2018 at 7:25 pm #157549MB: Foxconn M61PMV
GFX: NVIDIA GeForce GT430
CPU: AMD Athlon 64 Dual Core 5200+ 2.7 GHz
OS1: Windows 7 Ultimate 64 bit Service Pack 1OS2:Windows 10 Professional 64 bit Version 1511 10586.1259
In his post he basically said to put the hdd/equivalent into a system with a more modern AMD processor and boot in the newer rig to uninstall the update then transfer the hdd back to its original home. His command of the English language is atrocious so it took me a couple reads. Makes sense if you don’t have a restore point to go back to though.
I had the same BSODs on three of my rigs which have older AMD processors. None of my intel based stuff had any issues. So far it seems as though it is just older processors, mainly AMD.
Sorry for the repost. Thought I had a handle on here already.
We want a shrubbery, but not too nice of a shrubbery.
1 user thanked author for this post.
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James Bond 007
AskWoody LoungerJanuary 7, 2018 at 7:57 am #157115I took a Windows 7 virtual machine running on VMware Workstation on a machine with a Intel Core i7 6800K CPU, which has Windows Defender completely disabled (Disabled via the program and disabled the Windows Defender service), with no other antivirus programs installed, and did the following :
(1) Set Windows Update to “Never Check”.
(2) Checked that it did not have that registry value.
(3) Installed the KB4056897 January Security-only update. (The virtual machine previously was patched to March 2017 using KB4012215.)Reboot and the virtual machine booted and ran normally.
(4) Reactivated Windows Defender, instructed it to check and install the latest updates, then deactivated it again.
(5) Reboot the virtual machine, and that registry value still has not been set.
(6) Instructed Windows Update to check for updates and the Decemeber 2016 rollup KB4054518 showed up instead of the January 2018 rollup KB4056894.
(7) I then added the registry value myself and reboot the virtual machine.
(8) Checked Windows Update again and KB4056894 still did not show up.No idea why the January 2018 rollup did not show up in Windows Update after I added that registry value myself. I can say it is not due to the presence of KB4056897 since on the same virtual machine but without KB4056897, KB4056894 did not show up after I added the registry value myself.
Hope for the best. Prepare for the worst.
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James Bond 007
AskWoody LoungerJanuary 7, 2018 at 9:05 am #157136By the way, I went to the Microsoft Update Catalog to download this month’s updates. While I was able to successfully download KB4056894 (Windows 7 rollup), KB4056897 (Windows 7 Security-only) and KB4056898 (Windows 8.1 Security-only), when I searched for KB4056895 (Windows 8.1 rollup) I got the message “We did not find any results for KB4056895”.
Is KB4056895 not yet released on the Catalog or has it been pulled?
Hope for the best. Prepare for the worst.
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PKCano
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anonymous
GuestJanuary 7, 2018 at 10:57 am #157160(3) Installed the KB4056897 January Security-only update. (The virtual machine previously was patched to March 2017 using KB4012215.)
Reboot and the virtual machine booted and ran normally.Since you’ve downloaded all the other patches for January, might as well get the patches for IE11 as well (KB4056568), install them and then reboot to see if that changes anything with your Win 7 VM installation. It’s GREAT that you were able to successfully reboot after installing just the Win 7 security patch, but let’s see what happens with the addition of the IE11 patch to the mix. Also might want to install the Dec 2017 rollup (KB4054518) as well and see what happens then.
So, install KB4054518 and reboot, then install KB4056568 (IE11 patch) and reboot and see if the VM successfully reboots at that point.
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PKCano
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mazzinia
AskWoody LoungerJanuary 7, 2018 at 10:43 am #157159I have the key set ( avira suppose did it ), but I still don’t see any kind of patch for January , even manually searching with windows update.
I don’t see even the malware removal for januaryI’m in group B, so I would anyway apply manually later on when is safe, but still I would expect windows update to show what’s new + the malware tool for the month + office ( if office 2010 got some patch this month )
What’s happening ?
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PKCano
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Cascadian
AskWoody LoungerJanuary 7, 2018 at 4:12 pm #157212See, this right here is one of the things I wonder about. It may be in my own mind only, but I have thought of the MSRT as being the Microsoft way of assuring your Windows environment is clean, without regard to your preferred 3rd-party protection. Would it make sense to issue a new copy of MSRT to run with the SMQR in order to make sure that key is set first?
Left-hand, meet right-hand. Microsoft.
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b
AskWoody_MVPJanuary 7, 2018 at 4:54 pm #157217See, this right here is one of the things I wonder about. It may be in my own mind only, but I have thought of the MSRT as being the Microsoft way of assuring your Windows environment is clean, without regard to your preferred 3rd-party protection. Would it make sense to issue a new copy of MSRT to run with the SMQR in order to make sure that key is set first?
Left-hand, meet right-hand. Microsoft.
No. That would defeat the purpose of the key.
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Cascadian
AskWoody LoungerJanuary 7, 2018 at 5:16 pm #157221Oh, thank you again for your continued interest in the produce of my thoughts.
But I must admit you have me stumped here. How does setting the registry key through code piggybacked on the MSRT product differ from having any of the other 3rd-party vendors do it through there products? MSRT at least is an in house product.
If you can teach me I am interested. If this is entertainment, I am not.
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b
AskWoody_MVPJanuary 7, 2018 at 6:21 pm #157246Oh, thank you again for your continued interest in the produce of my thoughts.
But I must admit you have me stumped here. How does setting the registry key through code piggybacked on the MSRT product differ from having any of the other 3rd-party vendors do it through there products? MSRT at least is an in house product.
If you can teach me I am interested. If this is entertainment, I am not.
It’s because MSRT is an in-house product that having it set the registry key would defeat its purpose. The sole purpose of the key is to ensure that the patch does not brick machines with third-party antivirus that makes unsupported calls to the kernel. See the FAQs at Important: Windows security updates released January 3, 2018, and antivirus software
(Could you drop the “idle entertainment” quips, which I really don’t understand or appreciate?)
1 user thanked author for this post.
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Cascadian
AskWoody LoungerJanuary 7, 2018 at 7:03 pm #157250Continuing warm welcome for your view on my opinion. I should apologize for not being more cooperative. Cannot imagine why I would feel that way.
Yes I did observe how my prior comment did not communicate tone. It would make sense if setting that key was in fact an indication that the responsible vendor has determined the system, and their software, is ready, according to specs provided by Microsoft. But I think field testing has shown what should have become obvious to in-house testing.
Those specs are insufficient to declare a system ready. Resulting in inoperable hardware.
If systems are going BSoD even when the MS designed protection engines are giving the all clear and setting the key; then why not just let MSRT do it. My AMD system, protected by MSE, an in-house product, has set the key already. Sometime since last August. Possibly several times since.
However, by reports widely distributed, I would be foolish to allow this patch onto my system. I will wait for a more stringent test to exclude hazards and assure a clear path ahead.
My frustration with a flawed test protocol is what prompted the initial post. The salutation of my replies to you are meant to recall a Magrathean style greeting for persistent visitors. This is a popculture/geekculture reference to Douglas Adams’s novel The Hitchhiker’s Guide to the Galaxy. I appreciate your polite request to desist in appearing to be oblivious to meanings of clear intent. Humor was my motivation.
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PKCano
ManagerJanuary 7, 2018 at 7:14 pm #157254@Paul
You may want to check this information.MSRT is delivered once a month with Win Update. If it is checked in the important updates, it is updated and runs during the update process. It is not meant to replace you anti-virus program, it does not run in the background (although you can run it manually). It runs even if you are running a full-time anti-virus program, but only checks for a limited number of things. I do not believe it sets the RegAllow key. If it did, it would defeat the purpose of verifying that the AV is compatible
MSE and Defender (on Win10), on the other hand, are anti-virus/spyware protection that runs in the background. They are meant to replace your anti-virus program – assuming you are not running two anti-virus programs at the same time. As such, they should set the RegAllow key the same way a third-party program would if it is compatible.
1 user thanked author for this post.
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Cascadian
AskWoody LoungerJanuary 7, 2018 at 7:51 pm #157261Thanks, @PKCano , I do get that. And also understand what you meant by MSE/Defender being the ‘native’ ‘replacement’ Antivirus. I continue to not adequately express the frustration of this one check being an inadequate check. That the reports of wasted time spent in recovery shows that additional checks of other conflicts are required. There seems to be a representation that if your AV gives a satisfactory result and sets the key, then all is well. Microsoft’s own protocol is satisfied. Installation clearance given. Go Ahead.
Reality has shown the protocol is incomplete. And I think it is reasonable to think that 6months or more should have given a better test bed for this discovery.
If you are pointing out that the AV must abide to new rules to operate conflict-free in the new paradigm after patching, that is clear. But there are more conflicts out in the field. And this single indicator is insufficient clearance to proceed.
It is actually unusual for Microsoft to be this cooperative with outside vendors. In the past it has been acceptable to simply state that conflicts are the responsibility of the user and their choice of software. To not accept the burden of fixing all cases. But somewhere in this development process, they have missed another, or maybe several other conflicts that result in downtime. I do not know if those conflicts reside in the chip, the engines, or the user-facing interface. And apparently neither does Microsoft.
Apologies that I was vague in my displeasure.
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PKCano
ManagerJanuary 7, 2018 at 8:08 pm #157266MSRT comes out on Patch Tues which hasn’t happened yet. The SO and Rollup were issued out of band for “emergency” reasons.
Would it make sense to issue a new copy of MSRT to run with the SMQR in order to make sure that key is set first?
Left-hand, meet right-hand. Microsoft.
You weren’t vague. MSRT just doesn’t do that
1 user thanked author for this post.
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woody
ManagerJanuary 8, 2018 at 3:37 am #157315
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anonymous
GuestJanuary 7, 2018 at 9:30 am #157146I have a business desktop. It is an AMD Athlon/64 Pro and I am very concerned about installing any January update that has been coded by Microsoft to target the Meltdown vulnerability. So far I have received the monthly update from Microsoft – I have WU set to send but do not install. I only use MSE and it is up to date – the register setting for Meltdown is in place.
The monthly rollup patch for W7/64 is sitting in the queue unchecked. When it was originally sent 2 days ago it was checked. I see that there are many BSODs for AMD systems, but not for Intel systems. Can Windows update differentiate between an AMD system and an Intel system – is this why it is not recommended now?
My own opinion(FWIW): Microsoft is very tight with Intel. AMD is a member in good standing but not a member of the cabal. Unfortunately, AMD is not well run and they have suffered from some bozo decisions in the past and it did not help that Intel unfairly and relentlessly pummeled them merely because it suited them.
I think Microsoft developed the meltdown patch for Intel without any regard for the fact that AMD is not impacted by it. The BSODs are a result of a reckless disregard for the customer base. I hope I am wrong.
1 user thanked author for this post.
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Seff
AskWoody PlusJanuary 7, 2018 at 10:09 am #157151You say “”I have WU set to send but do not install”. I’m not clear whether you have it on “Notify but do not download or install” or “Download but do not install”. You might want to ensure that it is the former, as I have seen reports in the past of the latter setting resulting in updates also being installed rather than just being downloaded.
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MrBrian
AskWoody_MVPJanuary 7, 2018 at 11:09 am #157165“Can Windows update differentiate between an AMD system and an Intel system – is this why it is not recommended now?”
Update Services Privacy Statement
anonymous
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Seff
AskWoody PlusJanuary 7, 2018 at 11:48 am #157176Thanks for clarifying. No indeed, I wasn’t suggesting that it had any bearing on the substance of your post. I just wanted to make sure that you remained in full control of update installations which isn’t always the case under “Download but do not install”.
1 user thanked author for this post.
anonymous
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anonymous
GuestJanuary 8, 2018 at 9:46 pm #157558anonymous #157193 said:
Updated two days ago, so far so good. Group-A, Win7 Home x64, Norton, i3, HP.Has HP released (or is it releasing) a microcode update for your Intel Core i3 (what’s the exact model ?) CPU ?
Ref: Intel Core i3 CPUs release dates = Feb to Sep 2011
PS: Trying to figure out which older Intel CPUs have been reported as affected (or not affected) by Meltdown KB patch BSOD.
anonymous
GuestJanuary 7, 2018 at 5:38 pm #157232anonymous
GuestJanuary 7, 2018 at 7:25 pm #157255BSOD here after KB4056894 update. Able to roll back to restore point just before update. Checked and registry key was set. Let WU install again with same effect…BSOD. Thankfully was about to restore again and turned off WU. Will wait for MS to fix their update.
Windows 7 64-bit Pro with all updates
AMD Athlon 64 4000+
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anonymous
GuestJanuary 8, 2018 at 10:13 am #157380I should have said “…was able to…” instead of “…was about to…” Looks like I got lucky.
I should have described my machine as Windows 7 Pro with all updates EXCEPT KB4056894 now.
Also, my AV is ESET Smart Security Suite (up to date).
P.S. to Woody. I have tried 3 times now to join but never get a confirmation email. When I try to join again under the same name, it says there is already an account with that name but won’t let me log it. For that reason, my posts are “anonymous”.
Jan K.
AskWoody LoungerJanuary 7, 2018 at 11:44 pm #157292Splendid stuff!
CPUs all work as designed, so of course Intel is miffed by being accused of any “bugs”. Since AMD users seemed quite smugged, Microsoft released a quality patch, that’ll do what it can to brick them, while letting Intel chips escape. What else is friendship for?
But while at it, by all means take down some of the old Intel chips at the same time…
These are my conclusions based on previous days adventures.
I may be off though… but well done Microsoft.
anonymous
GuestJanuary 8, 2018 at 1:32 am #157302I have two Athlon 64 X2 based systems running 32 bit Win 7 Ultimate. One is a Dell Optiplex 740 with a +4800 chip with 65 nm design rules (Brisbane) the other a Compaq Presario SR1620NX running an older Manchester 90 nm design rule chip. Avira antivirus on one machine AVG on another. Doubt that matters. Both needed a system restore option to be taken on reboot after installing the update here being discussed. Both system restores were successful. I am now personally convinced the same will happen on an system using an Athlon chip. Later AMD? Don’t know. But I wouldn’t try it.
I think the key here is that this “patch” is not only irrelevant to the AMD design, but fatal to its operation. The AMD design (which I read either handles the privileged/user cache split entirely differently, or doesn’t to the cache split, the root cause of the problem, at all) simply hits a fatal error/exception/whatever you want to call it when encounters this patch code which to an AMD processor is unrecognizable nonsense. I also remember reading that an AMD exec said his chips were unaffected by the Spectre/Meltdown problem. So this is entirely consistent with my suspicion here. Bottom line, Microsoft in its haste was sloppy in this distribution. Their “update” should check the CPU and not do the change on AMD chips. Either they forgot, or to save time simply decided to throw AMD useers under the proverbial bus. In either case, if your AMD system is working, don’t waste time with repeated reinstall attempts. Instead be glad that system restore brought back your system. Don’t press your luck!anonymous
Guestanonymous
GuestJanuary 8, 2018 at 6:48 am #157348Am running a Windows 7 x64 SP1 fully patched. Intel CPU but Intel VGA AND AMD Radeon graphics card (it’s a laptop – Dell Latitude E6440), since the Spectre patch was applied, the Radeon driver refuses to load. Reinstalling it etc (even using DDU) hasn’t helped.
Is anyone else finding that on systems with Intel CPUs but AMD GPU, the AMD GPU driver isn’t loading?
1 user thanked author for this post.
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woody
Manager -
geekdom
AskWoody_MVPJanuary 8, 2018 at 1:35 pm #157450I believe I’ll wait until after spring thaw to patch.
On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender
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anonymous
GuestJanuary 8, 2018 at 11:28 pm #157567anonymous #157348 said:
Is anyone else finding that on systems with Intel CPUs but AMD GPU, the AMD GPU driver isn’t loading?What is the exact model-generation & date of release (if you know that) of your Intel CPU & AMD GPU respectively ? Are they still supported by the OEM &/or the firmware manufacturer ?
On a related note, user WakeXT reported over at Reddit that his machine with AMD Athlon 64 X2 Dual Core 6000+ CPU & Nvidia GPU experienced BSOD after installing MS’s standlone security-only Meltdown KB patch.
And guess what … ? Microsoft Customer Rep helpfully advised user that the BSOD could have been caused by the Nividia GPU driver. So user reverted to an earlier restore point & disabled Nividia GPU driver, but still received BSOD after re-installing MS’s Meltdown KB patch.
As user said: “Even if a driver were at fault, it probably wouldn’t get updated anyway due to how long EOL the hardware has been.”
1 user thanked author for this post.
Jan K.
AskWoody LoungerJanuary 8, 2018 at 11:34 am #157413With a typical Group L attitude I went ahead to check for updates…
First click on “Search for updates” gave a read WU text with an errorcode and a link for further explanation of the code. Clicked that and got to a Microsoft webpage, which of course didn’t have that number…
Clicked “Search” again and it now presented KB4056894, an optional .NET 4.7 roll-up, removal tool KB890830 and a compatibility tool for Win 10 upgrade… checked all but the latter and ran the install.
Took a while to finish, but all went well.
As expected, since I run W7 on an Intel Core i7-930 and Intel X58 chipset… fits nicely in my “let’s annoy amd and old intel chips users”-conspiracy theory!
I once here pleaded for a Windows 10 Workstation. Got that, and since that’s just more of the same, I’ll now plead for a Windows 10 Military Grade version!
4 users thanked author for this post.
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Bill C.
AskWoody PlusJanuary 8, 2018 at 9:24 pm #157581@ Jan K:
Thanks for your reply and the fact that you included the CPU and chipset. I to have an i7 of that vintage (i7-960) and an Intel DX58SO2 motherboard. Glad to hear it worked. I am holding off to patch, but was happy to hear from someone using this legacy combo.
anonymous
Guestanonymous
GuestJanuary 8, 2018 at 10:00 pm #157578anonymous
Guestanonymous
GuestJanuary 10, 2018 at 4:58 am #158068Hi,
I installed yesterday the KB 4056895 on my laptop which has an Intel CPU I7-4500 (no AMD!) on Windows 8.1, Avira Free Antivirus, and have experienced 4 times the BSOD.
I am very worried about this, since the only Intel owners which reported issues have previous versions of Intel processors.
I think I will uninstall the KB, but will I get in future another one that is fixed?
1 user thanked author for this post.
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PKCano
ManagerJanuary 10, 2018 at 5:11 am #158076Avira should have set the RegAllow key in the Registry. Verify that is is there.
If you are running any other security software, verify that it is compatible (firewall, anti-exploit, etc)
Check with the OEM for compatibility of other components – for example, there have been reports of problems with AMD Radeon graphics cards.And last, WAIT to try again. The implications of the vulns have not all shaken out, and we are still on DEFCON 2.
1 user thanked author for this post.
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anonymous
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PKCano
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anonymous
Guest
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anonymous
GuestJanuary 12, 2018 at 10:25 pm #158975
anonymous
GuestJanuary 10, 2018 at 12:53 pm #158193I’ve two Desktop machines with AMD chips that made it through Microsoft’s patch. AMD Athlon II X2 CPU and AMD A4-5300 APU. Only my laptop (HP Compaq 6735s Notebook) that has a AMD Turion X2 RM-70 CPU, BSOD’d. System restore on the laptop did report a failure, but on reboot, it said it was successful.
anonymous
GuestJanuary 10, 2018 at 10:28 pm #158349Thanks for covering this Woody. The system I attempted to update is an AMD 64 X2-4600 with Win7 and MS Security Essentials. The first install of KB4056894 via Windows Update resulted in the STOP: 0x000000C4 BSOD. That was the day first released on 1/3/18. However, for this 1st try, I did not check the registry key due to the fact I wasn’t using any 3rd party AV. Windows gave the repair option at next reboot and within 15 minutes was back up, minus the update. Before the 2nd attempt on 1/8, I checked the registry key as informed by MS and it was correct so no changes needed. I guess I’m a glutton for punishment because I allowed Windows Update to do the install again, and again resulted in the same one line 0x000000C4 BSOD. As of today I see Microsoft has acknowledged there is an issue and blocked this specific update until further notice.
anonymous
GuestJanuary 16, 2018 at 11:16 am #159665If it helps, I’ve been getting this same problem, running an AMD FX-4130. I run Malwarebytes, though I don’t know why that’s relevant, and Windows 8.1 forced the update down my throat. My first error message was a watchdog violation, which I identified as spyware, and got spybot killer for it, but it didn’t fix the problem. The rest of the blue screens have been really glitchy, not even displaying the errors correctly, just that sickening periwinkle with the graphic stretched and warped over it.
PKCano
ManagerFebruary 9, 2018 at 4:19 pm #166367I have no information about a “registry key”, so is it best to just to take a chance and do an install on KB 4056894.
You should follow @MrBrian ‘s instructions. This is what he says
Windows 7 Monthly Rollup (“Group A”) – recommended:
If Windows Update offers KB4056894 then install it. If Windows Update doesn’t offer KB4056894, then if Windows Update offers KB4057400 then install it. If neither update is offered, then wait for the February 2018 Windows updates.
If KB4056894 is not in your “important” updates list, you will need to see if KB4057400 is in the “optional” updates list then check it and click OK at the bottom of the window.
You will need KB4057400 ONLY if KB4056894 is NOT in your update list.
If neither are there, then wait for Feb updates.1 user thanked author for this post.
anonymous
GuestFebruary 19, 2018 at 6:36 pm #168686Thanks to everyone who have posted and discussed this issue. KB4056894 is exactly what killed one of my computers. But it then triggered something far worse.
This machine has an AMD Athlon 64 dual-core CPU with an NVidia GeForce 7300 display adapter. In safe mode I can see the network driver, but the media section is missing the devices. Before this update, everything was working. HD is working ok, Spinrite shows no errors.
Event log shows that KB4056894 was queued 1/4/18 @ 11:26 p.m. and scheduled for install next day at 3 a.m. Logs show the system never came back after that. I was getting a BSOD with 0xc4 on boot, so I tried the dism uninstall. That got the system to boot, but it’s now badly compromised. Network and media device drivers are not working. Something had the hard disk churning, heavy CPU activity, can’t run anything. Within about 5 minutes I get a BSOD with 0xf4, does a memory dump, then reboots again. Machine is unusable at this point.
BTW, even though I ran the uninstall for the package, my event log shows that “Package KB4056894 was successfully changed to the Installed state,” as of when the uninstall had completed and I finally got a login prompt.
anonymous
GuestJanuary 6, 2018 at 10:58 am #156912downloaded KB4056897 via Microsoft Update Catalog and installed
black screen after the BIOS POST screen: (windows failed to start etc.) error 0xc0000225
booted Windows 7 Startup Repair and it did a System Restore: its diagnosis and repair log said “Unspecified changes to system configuration might have caused the problem”
rebooted and windows started normally
Window 7 Professional SP1 32 bit
CPU AMD Athlon 64 X2 Dual core Processor 3800+
Avast Free Antivirus
PKCano
ManagerPatC
AskWoody Loungeranonymous
GuestJanuary 6, 2018 at 5:24 pm #157012yes, the Registry key was already set before I manually applied the patch
I checked it before downloading following what microsoft said here: https://support.microsoft.com/en-us/help/4056897/windows-7-update-kb4056897
PKCano
ManagerViewing 58 reply threads - This topic has 139 replies, 33 voices, and was last updated 7 years, 2 months ago by
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