For convenience, I use an old WD NAS for Windows File History backups for my documents. However, since I moved house and reconfigured the network somewhat, I can no longer get a connection. Something on my computer is logging in to the NAS with different credentials, locking out my desired logins, and neither myself nor WD know how to diagnose this and fix it.
The error message is below. The log file on the NAS (I can still log into to the Web Administration console) says “nobody” is logging in, but I don’t know how to stop that, or how to force them to use the credentials I want.
The NAS is divided into four “drives”: Configuration, Download, Public, Private. I don’t use the first two explicitly. I used to assign drive letters to both of the latter, and Private requires a password, while Public does not.
I’ve tried setting up credentials for the NAS in Windows’ Credential Manager (sic), for the hardware as a whole, for the Public and Private drives, and for the drive letters I used to assign them before this all went wrong. Nothing seems to help.
In fact, the only way I seem to be able to access the Private drive is to power cycle the NAS and force a login to Private using the correct username and password. (The Public drive is always accessible, as it doesn’t require credentials — which is why I don’t want to use it for backups.)
So, how can I figure out what/who is accessing the NAS and which “drive” on it, with which credentials?
How can I force all accesses to the NAS to use the credentials I specify (the ones that access the Private “drive”)?
How can I maintain these settings when I set up Windows drive letters for Private and Public?
Sometimes, I really hate networking!
Here’s the error message:
File History errorMultiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
