no response to mouse clicks or keyboard

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I leave my laptop (three year old HP) on 24/7, never on battery, always plugged in. If I type in powercfg -a at the command prompt, it returns a value of S3. On more than a few occasions lately, when I return to it, I get no response to mouse clicks or keyboard. The mouse cursor will move, but that’s the only thing that will work – no clicks work, no keyboard presses work. I am left with powering down and re-booting, which restores all to normal.

Should I try other sleep settings? It’s not asleep when this happens. The screen is visible, not off.

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Windows does a lot of maintenance during reboots. it’s always a good idea to reboot regularly. Also, being an environmentally conscious person, I can not abide by the wasted energy consumption of leaving a PC on 24/7. This uses valuable resources, and will actually decrease the useful life of electronic devices. Having been in testing and troubleshooting of electronics for many years in the Aerospace industry, the mean time between failures is a very important concept and the longer a system is powered on the shorter is the mean time between failure and the shorter the life span of those electronic devices. Perhaps, even though your laptop is 3+ years old, having left it on for 24/7 during those 3 years you may have just shortened the life of your PC..

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I leave my laptop (three year old HP) on 24/7, never on battery, always plugged in. If I type in powercfg -a at the command prompt, it returns a value of S3. On more than a few occasions lately, when I return to it, I get no response to mouse clicks or keyboard. The mouse cursor will move, but that’s the only thing that will work – no clicks work, no keyboard presses work. I am left with powering down and re-booting, which restores all to normal.

Should I try other sleep settings? It’s not asleep when this happens. The screen is visible, not off.

Is the keyboard wireless?

Have you checked the power settings for the keyboard?

Is the mouse wireless?

Have you checked the power settings for the mouse?

Joe

--Joe

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I have a 7-year-old Dell D800 with Windows 7 installed. I find sleep mode on battery most convenient for my purposes. It wakes much quicker than it boots, and everything is like I left it. I plug the charger in while I’m using it, then when I’m finished I just close the lid and unplug the charger. I’ve experienced no problems with keyboard or touchpad, or the wireless mouse I often use.

Always create a fresh drive image before making system changes/Windows updates; you may need to start over!

We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.

We were all once "Average Users".

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