No Word Wrap for HTML email in Outlook 2013

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For years I have been getting Windows Secrets newsletters. Recently, these newsletters require me to open my Outlook 2013 reading pane in a full screen window to avoid horizontal scrolling. If I elect to read in a browser, then that same article shows up in a browser window with full text wrapping just like Windows Secrets of old. I cannot find a way to make these Outlook 2013 windows do the text wrapping and reading in a full screen display is too cumbersome. What has changed?

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For years I have been getting Windows Secrets newsletters. Recently, these newsletters require me to open my Outlook 2013 reading pane in a full screen window to avoid horizontal scrolling. If I elect to read in a browser, then that same article shows up in a browser window with full text wrapping just like Windows Secrets of old. I cannot find a way to make these Outlook 2013 windows do the text wrapping and reading in a full screen display is too cumbersome. What has changed?

I am experiencing something similar, that could be related.
Since the beginning, I have read the newsletter in my Outlook 2010 client. I have always used the mouse scroll wheel and the Control key to zoom to increase the font size, since I prefer reading in a bigger font. When I do this, word wrap kicks in and I can read the whole text without any horizontal scrolling.
Recently, starting with the 2017-2-2 edition, things have changed. The newsletter seems to be in landscape mode with a square border around. When I try the same technique to zoom in, there is no longer any automatic word wrap. I now have to use the horizontal scroll bar to move back and forth, when reading zoomed-in larger text.
This is now a real pain when reading the newsletter.
If I click on the hyperlink in the email to read the equivalent web or online version, I have to login to read the full content, which is less convenient.

What changed in the Feb 2 version ?
I do not know, but it makes reading the newsletter non-user friendly.
Any suggestions?

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We in the Lounge have no control over the newsletter. We do not know the tools used in its production. I suggest you use the “Contact” tab at the top of the page to email the editor and Penton support.

--Joe

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Same here, and the same email messages are affected. There was a thread in here on this topic – see http://windowssecrets.com/forums/showthread//170806-Outlook-2016-word-wrap-issue . There is a proposed solution there, but I could not make it work. Evidently the problem is caused by the use of non-breaking spaces in the HTML code, and the solution says to put the email into Edit mode and then replace those spaces with an ordinary space created by your keyboard. In another forum I found that a non-breaking space is made by using CTRL+SHIFT+Space; put that in the Find field, and an ordinary space in the Replace field, then do Replace All. It would find and replace many instances, but it made no difference to the email format or appearance. I would be interested to know if anyone can make this work.

However, a somewhat less than satisfactory solution for me is simply to make the email message full-screen, by clicking the little box in the top right corner, then there is no horizontal wrapping. But then the message occupies the entire screen and you can’t see anything behind it.

Interestingly, when I first open one of the affected emails, it appears briefly in the “normal” format, with the correct line wrapping. But then, a second or so later, it changes to the version with no line wrapping. This only happens the first time the message is opened after Outlook has started; it does not happen if the message is closed and re-opened in the same Outlook session. Perhaps there is a setting somewhere in Outlook which can control this behaviour?

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There must be something going on at the sending end? On my PC (Outlook 2016, Windows 10), the 2017-03-14 issue displays correctly, but the 2017-03-16 issue is once again going “off the page”.

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