Nvidia Graphics Card – Driver problem ?

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Hi,

I hope someone can give me a shove in the right direction.

I’ve got a PC with an Nvidia Geforce 8800 GTC 768mb graphics card and I’m running Windows 7 with Service Pack 1 installed.

I hadn’t played any games for a while, but had some spare time on Easter Monday and played Rome – Total War, which is when my problems started. Ever since then, my PC either boots to a blank black screen or a BSOD which has an error message about the nvlddmkm.sys file.

The only way that I can get the PC to boot is to either uninstall the Nvidia Graphics driver or delete the nvlddmkm.sys file from Windows ==> system32 ==> drivers.

I’ve tried several things, without success, as follows:

Uninstalling the graphics driver and reinstalling it again – I’ve tried reinstalling both a current driver and an old driver.

Adding a couple of keywords to the registry, which was supposed to delay a TDR (?) file being loaded.

Reinstalling Windows 7. This didn’t work and just rolled back to my original installation of Windows.

Formatting my HDD and then installing an image from prior to when the problems started.

I haven’t tried putting in a new graphics card yet, but that is an option I am considering (if I can get one at the right price on ebay!!)

Can anyone suggest anything else that may help ?

Thanks
Steve

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Replies

Have you done any tweaking or overclocking?

Joe

--Joe

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Hi,

No, I’ve not done anything recently. I think I have tweaked it in the past, but not changed anything for ages.

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Have you captured the BSOD details?

Joe

--Joe

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My thoughts are that the last gaming session heated the card a little too much, given the likely age and that it may not have been cleaned recently, it may need reflowing to enable it to work correctly.

But please try to get hold of the minidumps and zip and attach them here, they should tell us more.

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Sorry if this is a silly question, but how do I find the minidumps ?

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The minidumps will be in the WindowsMinidump subfolder, copy them to the Desktop select them all then right-click > Send To > Compressed folder, upload the resulting zip.

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Hi Steve,

here’s how to set for Minidump. 33684-BSOD-Help

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I can vouch for the 8800’s running very hot under load. I used to own one.
If this is the case you can download a small fan control app from EVGA to increase the fan speed for when your gaming.
You should also research that the game you’re playing is compatible with your OS AND specific card.

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Hi,

I’ve attached zip files of the minidumps.

I had a new PSU installed last year and when I had a look inside the case last night I noticed that one of the fans wasn’t working. I’ve now got that working, but it doesn’t seem to have helped with the BSOD.

Thanks
Steve

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The best troubleshooting help for the 0x116 TDR error that I know of: http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html Study it and work through it carefully. Note that overheating is mentioned several times there – also, any hardware error trumps a software error – no amount of software/driver fiddling will fix a hardware problem!

Having said that, there are also driver issues you need to look into, you have known problematic drivers and drivers of Vista age – they need to be updated or removed, mid-2010 or later is the date you need to aim for with all 3rd party drivers. TDR is a timing/responsiveness issue, any ‘bad’ driver may add to the problem.

3rd party drivers loaded in the dumps:
ASACPI.sys Fri Aug 13 03:52:52 2004 (411C2D04)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

Afc.sys Wed Feb 23 06:58:55 2005 (421C29AF)
Arcsoft(R) ASPI Shell (CD/DVD program)
http://www.carrona.org/drivers/driver.php?id=Afc.sys

nvmpu401.sys Wed Apr 13 20:34:22 2005 (425D743E)
nVidia nForce MPU401 Driver
http://www.carrona.org/drivers/driver.php?id=nvmpu401.sys

SiWinAcc.sys Fri Jun 15 01:02:27 2007 (4671D713)
Silicon Image driver – comes with package for the SIxxxx drivers
http://www.carrona.org/drivers/driver.php?id=SiWinAcc.sys

SiRemFil.sys Wed Jun 20 21:06:09 2007 (467988B1)
Silicon Image driver
http://www.carrona.org/drivers/driver.php?id=SiRemFil.sys

SI3132.sys Wed Oct 3 19:41:04 2007 (4703E240)
Silicon Image driver
http://www.carrona.org/drivers/driver.php?id=SI3132.sys

nvm62x32.sys Fri Oct 17 22:00:39 2008 (48F8FCF7)
nVidia Ethernet Networking Driver (nForce chipset driver)
http://www.carrona.org/drivers/driver.php?id=nvm62x32.sys

RTKVAC.SYS Thu Jun 18 20:36:37 2009 (4A3A9745)
RealTek AC ’97 audio
http://www.carrona.org/drivers/driver.php?id=RTKVAC.SYS

intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
Intel Processor driver
http://www.carrona.org/drivers/driver.php?id=intelppm.sys

yk62x86.sys Mon Sep 28 07:33:34 2009 (4AC058BE)
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
http://www.carrona.org/drivers/driver.php?id=yk62x86.sys

P17.sys Fri Oct 16 03:11:53 2009 (4AD7D669)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys

amdxata.sys Fri Mar 19 16:19:01 2010 (4BA3A3F5)
AMD storage controller driver – usually from the Windows 7 DVD
http://www.carrona.org/drivers/driver.php?id=amdxata.sys

netr61.sys Wed Apr 7 13:07:15 2010 (4BBC7573)
Ralink RT61 Turbo Wireless adapter (you may have a different manufacturer)
http://www.carrona.org/drivers/driver.php?id=netr61.sys

RTL8192su.sys Thu Nov 25 06:13:05 2010 (4CEDFE71)
Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter Driver
http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys

nvBridge.kmd Sat May 21 04:57:55 2011 (4DD73843)
nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset drivers)
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd

nvlddmkm.sys Fri Feb 10 02:00:08 2012 (4F347A28)
nVidia Video drivers
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

GEARAspiWDM.sys Thu May 3 20:55:59 2012 (4FA2E2CF)
CD-ROM Class Filter Driver by Gear Software.
Also comes with iTunes
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys

BSOD BUGCHECK SUMMARY[/COLOR]

Code:

[font=lucida console]
Debug session time: Wed Dec  4 11:09:55.859 2013 (GMT+1)
Loading Dump File [C:UsersRoLYSysnativeBSODApps120413-25531-01.dmp]
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:39.750
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
Bugcheck code 00000116
Arguments: 
Arg1: 883cb510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 9455eaa2, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
MaxSpeed:     2400
CurrentSpeed: 2400
BiosVersion = 0401   
BiosReleaseDate = 09/05/2006
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Dec  4 11:04:46.343 2013 (GMT+1)
Loading Dump File [C:UsersRoLYSysnativeBSODApps120413-31109-01.dmp]
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:41.250
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
Bugcheck code 00000116
Arguments: 
Arg1: 883b4510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 94568aa2, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
MaxSpeed:     2400
CurrentSpeed: 2400
BiosVersion = 0401   
BiosReleaseDate = 09/05/2006
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

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OK, thanks, I’ll work through that and see what happens. Was debating if the fan not working may have caused overheating problems, but will see how things go.

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Hi,

I’ve solved the problem. I bought a second hand graphics card off ebay and it seems to be ok at the moment.

Thanks to everyone for their help.

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