We have our policies online. Users have read-only access to an index which contains a hyperlink that directs them to the read-only policy.
For those users who have Office 97, their hyperlink ‘bubble’ reflects the full UNC to the policy document and it launches correctly.
For those who have Office 2000, their hyperlink ‘bubble’ reflects ….directoryfilename and the link results in the following error:
The address of this site is not valid. Check the address and try again
Interestingly, if I select Update Field on the hyperlink for a Office 2000 user, the link will update and reflect the full UNC name and, therefore, will launch. But this is only a bandaid fix as the users cannot SAVE the file for this correction to stick.
Any ideas?