My wife was using Word 2003 on her Spanish homework. She tried to save her work and was informed that “normal.dot” needed to be saved but, being open, it would not save. Now neither word nor excel will open any files. A messagebox says they are “read-only” or encrypted.
Following another “normal” problem thread, I did find her entire user folder marked “read only” and removed that flag.
I have repaired word and also re-installed office 2003 from the source disk and the problems remain. I have not yet removed office before the re-install.
Win 7 home 64 bit.
