• OL13 corrupting custom contact form

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    #486347

    i am trying out outlook 2013 on laptop. there are some things in the new version that i like, and one that is a real problem.

    i have a custom contact form that i have used since of03 (or maybe earlier?) has worked fine through OL10. now in OL13 the phone fields are mis-named, (one is now named “email3”!), clicking on name in phone drop down box produces a different name than the one chosen, etc, etc. this started with installation of Of13. if i rollback to Of10 form is fine.

    If i try to start over with the native contact form, trying to redesign it in ‘developer’ it appears for a second and then magically changes to the custom form.

    i use the same .pst on laptop as on desktop (syncing the file). contact form is still ok on desktop. i tried moving a .oft of custom form to laptop and putting that in form design. it also shows corrupted. and have tried rolling back to before installation and reinstalling office 2013.

    i am guessing that the problem is in coding of Ol13 that corrupts my custom form. but why won’t it let me start over, redesigning a new custom form? (though, as i think about it, designing a new form for 2013 is not a good solution, because the desktop and laptop will expect different forms. )

    comments? suggestions?

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    • #1374777

      i’ve since determined that my comment about starting over with native custom form and it magically changing to the custom form isn’t quite correct. when one brings up the contact.ipm, native form in developer, and then clicks “design this form”, outlook automatically moves some things around. it is not actually bringing up My custom form. My custom form was simply taking advantage of this bizarre behavior in past editions, so looks the same.

      however, the issue about misnamed, jumbled field names remains. in fact, you can see the field names change immediately upon clicking “design this form”. no word from ms about this issue, which has been confirmed by others.

      • #1379020

        Woody just wrote a piece about office 2013 and suggesting people write in their suggested improvements. My suggestion is that MS fix the custom form function.

        I am surprised that Woody hasn’t mentioned (noticed?) this problem.

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