on our custom templates missing menus (word97 sr2b)

Topic

New Reply

hiya
Our company has many custom templates both local & global templates. The global templates are loaded each time ms-word starts up.
We have a custom template called UserInterface.dot & this template stores all our custom interface – ie menus, toolbars, buttons etc
& we have another template called Library that stores all our library code.
So all our custom toolbars are in UserInterface.dot. For some reason now when the library.dot template is loaded – 1 of our custom menus disappears.

I dont even know how to go about finding out how this occured?
The template files are too big to attach so I havent attached the files.
any ideas on where I can begin to start?
regards Diana

Reply | Quote

Replies

Does it disappear as Library.dot loads? Maybe there is some start-up code in there that removes the menu?

Word does its best to merge the menus and toolbars from all the templates. Could there be a duplicate/conflicting menu in Library.dot? (Doesn’t seem very likely…)

There are some bugs in the commandbars code. One of my employees loaded a template for a Palm MS Word conversion program, and it replaced two items on a menu installed by a different global template. I never could figure this out or fix it.

Reply | Quote

Diana,

If it’s disappearing – i.e. its visible state is changing to False – as opposed to being deleted, then code in library.dot (for ex. in an AutoExec procedure) along the lines of the following should work:

On Error Resume Next
If CommandBars(“CustomCBar”).Visible = False Then
CommandBars(“CustomCBar”).Visible = True
End If
On Error Resume RegularErrorHandler

– doesn’t get to the bottom of why the toolbar is starting to disappear, but should force it to reappear anyway.

(One thing to look at as to why it’s disappearing: open userinterface.dot, and then open library.dot – does the toolbar disappear? – if so, in library.dot go to View > Toolbars and put the checkmark back next to the name of the custom toolbar. Save and close both .dots.)

Gary

Reply | Quote

I recently had a similar problem: I had two add-in .dot files in my Startup directory, both of which had custom menus and toolbars. One day the custom menus disappeared, but not the custom toolbars from those same templates. I still don’t know what caused the problem, but the problem went away when I renamed my Normal.dot, thus causing Word to create a pristine one. When I did that, the custom menus in the two add-ins reappeared. Perhaps my old Normal.dot was corrupt in some way, or perhaps it had gotten too large. (I have to admit that it was *very* large.) I use Word XP.

Reply | Quote

Hi – thanks for all your replies.

The custom menu is actually on the standard toolbar -ie its the 1st button/menu & replaces words new button.
When library.dot is loaded this custom menu is removed.
I’ve applied your suggestions but without success.

I did a search for normal.dots on my C: – it returned a file Normal.Fmt.
Do you know what this file is/does? I’ve never heard of it before.

To resolve this I think I will have to go back to a previous version of Library.dot that when loaded the custom menus appear & just move the new code into the old version of library.dot time consuming i know but what else can I do?
Diana

Reply | Quote