Hi. I have a weird, annoying problem that just popped. I went to send an email to a frequent contact and his email did not auto-populate in Outlook email – MS 365. The behavior is the same on my Ipad as on my laptop. Every other contact comes up!! His name begins with P, when I put in P, it pulls all the “P” contacts, except him!!! I have not done or changed anything!! When I put in any other letter, it pulls all those contacts – his is the only one that isn’t working!!
I added a new contact for him, deleted his email from the old one and still, when I type in “P”, it does not find him. What the heck? Can anyone help me fix this?
Also, how can I delete old emails that are not contacts, just in the list of prior emails. E.g. I have a friend who changed her email, but I can’t seem to delete the history that keeps pulling her old one, I don’t see how to do that. thank you! Donna