Outlook 2010: Random, frequent crashes (W7)

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Recently Outlook 2010 has been crashing several times a day. I get no error messages, no freezes — the program simply shuts down and closes any open (Outlook) windows. When I open it back up, it opens more quickly than it does from a cold start, and usually the reading pane is missing (I have to re-set that setting). The only Add-in that’s enabled is Microsoft VBA for Outlook Add-in (do I need that?), and the Load behavior is shown as “Load on Demand, (not currently loaded)”

I can’t think of any recent changes I’ve made to the computer, other than installing the patches recommended in PatchWatch.

Running W7 Home Premium (64-bit) SP1
Outlook 2010 v14.0.6123.5001 (32-bit)
Malwarebytes 1.65.0.1400
Avast 7.0.1466
Integard 2.0.0.9047
Secunia 2.0.0.3003
Soluto 1.3.971.0
HP G62-340US Laptop

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In the past, a corrupted email or attachment would occasionally cause a problem such as you describe. Does this happen when you access a particular email?

Also, anti-virus plug-ins have been known to cause such behavior.

Joe

--Joe

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Following up on Joe’s suggestion, try running Outlook in safe mode. If you don’t experience crashes in safe mode, enable your add ons one at a time until you find the culprit.

Jerry

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Thanks, guys. I had assumed that having the add-ins “disabled” would have been sufficient. What I’ve done now is to run it as an administrator and actually remove the add-ins. So far, that seems to be working. What I don’t know is whether any of those add-ins were important, but I’m guessing not — ??

I’ll let you know if anything changes.

Thanks for your response —

Brint

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