I have Office 2010 on my laptop and since I use POP I import messages weekly from the pst file on my desktop to the laptop to synchronize them. Everything appears to work fine on the laptop except it ignores the checked option to delete Deleted Items on exit. I have to manually delete any deleted items before closing outlook. Has anyone any ideas how to cure this short of deleting my profile and starting again (I would hate to have to enter all my email accounts again!!)? The laptop uses Win 8.1 with all updates. Thanks.
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Outlook 2010 won’t delete on exit
Home » Forums » AskWoody support » Productivity software by function » MS Outlook and email programs » Outlook 2010 won’t delete on exit
- This topic has 8 replies, 4 voices, and was last updated 10 years, 6 months ago.
Viewing 5 reply threadsAuthorRepliesbrowni
AskWoody MVPbryash
AskWoody PlusNovember 22, 2014 at 8:58 am #1476478Browni, I appreciate your trying to help but I don’t think you read my post carefully. If Outlook won’t delete on exit, surely the only place it could have deleted from is the Deleted Items folder? To clarify, I would ‘delete’ an email which would put it in the Deleted Items folder (the default action). So far I have no problem. The options for my Outlook are set to clear the Deleted Items folder on exit from Outlook. This doesn’t happen and when I next go into Outlook the previously deleted emails are still in the Deleted Items folder.
browni
AskWoody MVPNovember 22, 2014 at 5:21 pm #1476513bryash,
Here’s a screenshot from my Office 2013 system.
For the emails to be deleted on the server, they also need to be deleted in the deleted items folder…
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WSruirib
AskWoody LoungerNovember 22, 2014 at 8:20 pm #1476520bryash,
Here’s a screenshot from my Office 2013 system.
For the emails to be deleted on the server, they also need to be deleted in the deleted items folder…
It’s not that option that is in play here. It’s the option to empty the Deleted Items folder when exiting Outlook, available in File->Options->Advanced.
It seems to me Outlook is simply ignoring that option. I don’t know if a new profile will help, but you can always create a new profile and add just a single account to test. Outlook will let you choose the profile when you start it. If it solves the problem, they you know it’s the profile, if not, then you can maybe try an Office repair.
bryash
AskWoody PlusNovember 23, 2014 at 10:24 am #1476579Browni,
I had not understood what you were saying but you haven’t understood what I am saying either. I am NOT talking about deletion from the server – I never delete there – I am talking about deleting from the Deleted Items folder in Outlook. That’s where I have to manually delete from instead of having it automatically done on exit from Outlook.
BryashViewing 5 reply threads -

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