Outlook 2023 return “Add Reminder” function

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Old computer Win 10 had reliability issues. Replaced with Win 11 computer.  Reinstalled outlook 23 into win 11 computer.  Not can not find way to “Add Reminder” to emails.  MicroSoft solutions useless.

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With message open choose “Follow Up” > Add reminder. You may have to customize the ribbon for that or, drag the email to the calendar icon and create the reminder that way.

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If I select “Follow Up”, I do see a list of options as above.  All I see is “Flag Mess”.  One line and nothing more.

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Not sure what you mean by “Flag Mess” After clicking the above I have options such as below

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I offer the following solution to give you the Add Reminder function… Add the Add Reminder to Outlook’s Quick Access Bar at the top of Outlook’s window. This will give you the Add Reminder function for a highlighted email with one click. The attached PDF has instructions on how to add this Add Reminder icon to the Quick Access Bar. Note that the Quick Access Bar for the main Outlook window is separate from the Quick Access Bar for the email editor (opened email window) so the icon will be added to both Quick Access bars.

Add-Reminder-Outlook

HTH, Dana:))

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Getting closer.  I now see the icon but it remains “greyed out”.  Even after I select an unopened email.  Same with opened email.

Ob by the way.  Here’s what I see when I select “Follow up”

 

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I see by your attachment that you installed Outlook 365.   If your IMAP/POP3 account in Outlook 365 is a non-Exchange account you can’t set Reminders directly and thus the Add Reminder function is not available.  This will explain why the icons are greyed out.  There is a work around for this:

Highlight the email and add the Flag to the email under Follow up.
Switch to another email so the flag you made for the above email can register with Outlook.
Switch to Task View which will show the Tasks in the left side and the To-Do List which has the flagged email(s) in the column to the right of this Task column.
Place the pointer on the flagged email in the To-Do List and press and hold the right mouse button.
Drag the email from the To-Do List to Tasks (This computer only) under MY Tasks and release the button.
This will open the Task where you can check Reminder and set a date and time for the reminder.

HTH, Dana:))

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Bit of confusion on my part.  I dug around in File > Office Account > About Outlook.  According to this I have MicroSoft Outlook 2021 MSO (Version 2304  Build….)64 Bit.  I’m not sure when the Outlook 2023 came from.

It’s connected to Gmail on an IMAPI account.

Let me add to the confusion. I had this version of Outlook running on a W10 machine till it was no longer viable.  Installed it on a W11 machine and it’s all amess.

mess.

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WSG wrote:

It’s connected to Gmail on an IMAPI account

Outlook 2021 or 365 and even my 2019 will not allow adding a reminder in the Exchange windows to a non-Exchange account. Your Gmail account is a non-Exchange account. The Exchange windows are folders of Outlook EXCLUDING your personal storage folder. Do you have a storage folder where you move your emails to save? If so, those storage folders are not part of the Exchange IMAP system.

This means you can’t add a reminder directly to an email in your Inbox or an email you open from your Inbox. Follow up has only Flag Message.

Save that same email to your personal storage folder.
Highlight or open that email from that personal storage folder and you will see the options you seen before for Follow up that includes Add Reminder. This is because the email is in a folder that is not part of the Exchange folder setup and the Exchange rule doesn’t apply.

HTH, Dana:))

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So, if I changed this to a pop3 account I’d be good to go?

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The screen shots I showed above are on 2021 but 365 looks the same on other computer. We use POP not IMAP. Have never tested IMAP without a pst as main folder for contacts, calendar etc.

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Bill Gross wrote:

So, if I changed this to a pop3 account I’d be good to go?

If you mean by switching to a POP3 account the Add Reminder function directly in the Inbox will work, then yes.
Each user must decide if POP3 or IMAP is best for them. Most users choose IMAP because they access their emails from many different devices.
The below copied from a Microsoft Support article sums up the difference between the two protocols so each user can decide for themselves.

What is the difference between POP and IMAP?

POP3 (Post Office Protocol)

POP3 is an older protocol that was originally designed to be used on only one computer. Unlike modern protocols that use two-way synchronization, POP3 only supports one-way email synchronization, only allowing users to download emails from a server to a client. Because of this, POP3 accounts lack most of the basic functionality that can be found in more modern services, such as:

 The ability to mark a message as read on multiple devices, meaning that every time a user downloads an email onto a different device using POP, it will appear as a new message instead of indicating it was read on another device.
 The ability to send items from multiple devices. Sent items cannot be synchronized using POP and can only be saved on the device from which they originated.
 Having the ability for emails to be pushed to your device as they arrive. Instead, your device must be set up to automatically check your email server periodically to see if new messages have been received.
 Having special folders created or settings set on one device available on all devices using that email account. Using POP, users must manually create or set these individually on all their devices. This means, if users organize their emails on one device, they’ll need to do it again for every other device that uses that POP email account.

IMAP (Internet Messaging Access Protocol)

With IMAP accounts, messages are stored in a remote server. Users can log in via multiple email clients on computers or mobile device and read the same messages. All changes made in the mailbox will be synced across multiple devices and messages will only be removed from the server if the user deletes the email.
 You can be logged in with multiple computers and devices simultaneously.
 Your mail archive is synced and stored on the server for all connected devices to access.
 Sent and received mail is stored on the server until the user permanently deletes it.

HTH, Dana:))

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Been going the Pop Route for years.  Very comfortable with it and the functions it gives on Outlook.  As it turn out setting out gmail on my iPhone gives me access to about the same emails as IMAP.  Using the iPhone mail ap with gmail setup there is a folder for all mail.  Just like the IMAP inbox.  Desk top has PoP set up.

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