Outlook contacts “file as” issue

Topic

New Reply

Hi everyone. I have an interesting issue. I have someone’s Outlook Contacts configured to file contacts as lastname, firstname. However, when they create a new contact and enter the person’s name in the Name field the File As field shows it as firstname, lastname instead of lastname, firstname. This is how it looks:

Name: John Doe
File As: John, Doe

Any thoughts on how to fix this one?

Reply | Quote

Replies

Two possible places to check:
1. Tools > Options, Preferences tab, Contact Options
or
2. If you have Exchange, Tools > Account settings, Address Books tab. Double click the Outlook Address Book

Reply | Quote

Two possible places to check:
1. Tools > Options, Preferences tab, Contact Options
or
2. If you have Exchange, Tools > Account settings, Address Books tab. Double click the Outlook Address Book

Thanks for the reply! I’ll check into this and report back.

Reply | Quote

Two possible places to check:
1. Tools > Options, Preferences tab, Contact Options
or
2. If you have Exchange, Tools > Account settings, Address Books tab. Double click the Outlook Address Book

SOLVED – I went into his Contacts Options (Tools | Options | Contact Options) and simply changed the Default Full Name Order from Last Frist to First (Middle) Last and that did the trick!

Reply | Quote