Outlook will not connect to Gmail ?

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Hi all

Using Windows 10 Pro and Microsoft Office 2019 Professional Plus – all is up to date.

I am unable to migrate an old PC to a new one due to corrupt system files so I am currently manually transferring all data etc. over to the new one.

The issue I am having is connecting Outlook to a single Gmail account, no matter what I do I get the same error “We couldn’t log on to the incoming (IMAP) server. Please check your email address and password and try again”

Note: The email address and password are correct.

What I have tried >

Outlook works no problem on another PC here so I simply copied the incoming and out going settings to no avail.

Also I can log in to the gmail account in the browser with no issues.

I have done research and the only advice I can come across is to “De-activate 2FA” and “Allow less secure app access”

I have successfully de-activated 2FA.

As of 2022 google has removed the setting to Allow less secure app access.

Any help greatly appreciated ……

 

 

 

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R-Type wrote:

I am unable to migrate an old PC to a new one due to corrupt system files

Have you tried fixing system files by running :

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
followed by SFC /scannow

Have you tried repair/install keeping apps and data before resorting to manually moving your data ?

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R-Type

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God no it is pumping out blue screens very unstable. Don’t want to loose data. Not backed up !

If I could get outlook to connect to gmail all would be right in my world …

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Alex5723

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My bet is you need to sign up in Outlook with a one-time generated Google APP password – NOT with your normal login password. This info should help: https://support.google.com/accounts/answer/185833?hl=en&sjid=17689072118222473344-EU

This happens every time your IP address changes or you use any new mail client to access GMail (or Yahoo, for that matter).

HTH

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R-Type

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Google now requires 0Auth2; the traditional username/password within a third-party mail client does not work. When you set up an account in a third-party mail client, you should see a web-based Google login screen.

While you’re at it, you may want to consider dumping Lookout in favor of Thunderbird.

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R-Type

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