Outlook won’t allow log-in

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Have a number of Win10 “improvements” blocked, one way or another. Have recently tried to log in to Outlook and get a completely blank (white) page. Is anyone else having this issue?

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Have you tried unblocking the “improvements” one by one to see if one of the blocks is what’s causing your problem?

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Have been following, as a rule, Woody’s and Susan’s recommendations re: updates, etc. In addition, blocked the Chromium Edge change. Discovered, in addition, no access to Msoft Store, and get an error when, out of curiosity, I pressed the “resume updates” button. I operate this device with a local account. Wonder if Msoft, like Google, is punishing users for non-compliance. Hate to remove the new Edge blocking modification; just don’t want to deal with anything but Firefox right now.

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You haven’t had an update check for 6 weeks so something is wrong.

Is there anything in Windows Event Log showing errors on your system?

cheers, Paul

1 user thanked author for this post.

formack

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Paul T wrote:

You haven’t had an update check for 6 weeks so something is wrong.

Is there anything in Windows Event Log showing errors on your system?

cheers, Paul

Thx. Will check for this and hopefully can make sense of the info in the event log. Best, F

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Hey Paul: Event log reports no critical matters, two error event ID #s–2 and 3.

I have used Mark Kaelin’s (Tech Republic) solution to disable Bing results from searches in Win10, and apparently may have applied two means of blocking the conversion of Edge to Chromium. One method was via Msoft Blocker Toolkit; another was a regedit hack from Windows Central. In addition, I use the last date available to block Windows Updates. However, I sometimes consult Belarc, obtain the KBs and go to the Msoft Update Catalog and d/l and install from there. I am running 18363.1139.

 

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Nothing there points to a specific Outlook issue.

Have you tried “repairing” Outlook under Programs?

cheers, Paul

1 user thanked author for this post.

formack

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[formack]

It was awkward, but I managed to engage Update Troubleshooter. At first, didn’t respond. But I persisted and darn if it didn’t correct whatever the issue was. In addition, didn’t force 2004 on me, or the new Edge transition. Outlook will work in an Admin mode, but not otherwise. For the time being, this will be an adequate solution. It reminded me of all the treachery Google employs to force its services on Android users. Many thanks.

• This reply was modified 4 years, 7 months ago by formack.

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