• Printer dialog box missing

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    #496408

    My ability to select a printer is no longer possible since the print dialog box no longer pops up when I select print. This happens in all programs. I have selected all possible options on all printers with no success. I can go to the list of printers and select one, but this is a pain. Any help would be greatly appreciated.

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    • #1467243

      Is this problem new? Have you tried running sfc /scannow from an Admin Command Prompt?

      • #1467347

        This problem is on a friends desktop, so I get confusing info on some items. I ran system file checker and there were no corrupt files. She is not sure when this problem started.

    • #1467270

      If the problem is recent, do a system restore to a date earlier than its occurrence.

      Jerry

    • #1467351

      You could try going into Devices and Printers and ensure the printer is set as Default by right clicking on its icon and setting that, but if it’s a Wireless printer then click on the Networked icon.

      It should have a green tick next to it.

      You can also select Troubleshoot to see if that reports anything amiss.

      • #1468458

        You could try going into Devices and Printers and ensure the printer is set as Default by right clicking on its icon and setting that, but if it’s a Wireless printer then click on the Networked icon.

        It should have a green tick next to it.

        You can also select Troubleshoot to see if that reports anything amiss.

        It is selected as default and troubleshooting doesn’t help. I am really stumped on this one.

    • #1468471

      If Windows isn’t recognizing the printer as such, then perhaps this MS Fixit may help http://support.microsoft.com/mats/printing_problems/en-gb

      I’m not sure if Event Viewer would pick up on the missing dialog box, but it may have related errors which could have caused this.

    • #1468784

      defrag the harddrive & reboot the PC.

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