• Problem getting form to return results via email

    Home » Forums » Developers, developers, developers » Web design and development » Problem getting form to return results via email

    Author
    Topic
    #462206

    Hi,
    I’ve got a page that contains a form and whenever I set it to return the results to email I get an error that states the frontpage extensions have not been set. This is not the case. 1and1 states I need a script that redirects the email. I don’t recall doing this on other forms. The form gives the same error whether it is saved as as htm form or an asp form. This is the code:

    What kind of comment would you like to send?

    Complaint
    Problem
    Suggestion
    Praise

    What about us do you want to comment on?

    Web Site
    Company
    Products
    Store
    Employee
    (Other)
    Other:

    Enter your comments in the space provided below:

    Please tell us how to get in touch with you:

    What am I missing?

    Thanks,
    Leesha

    Viewing 0 reply threads
    Author
    Replies
    • #1175712

      You should edit your post to anonymize that email address.

      Do other “Save Results” forms work on that same site? If so, that would suggest a problem with that particular form. Perhaps revisit the dialog and change some options around and republish the page to see whether that kickstarts the correct behavior.

      • #1175925

        Hi!

        Thanks for the input. It ended up being a problem on the server end. I had to disable my FP extensions and then re-enable and then it worked fine.

        Leesha

    Viewing 0 reply threads
    Reply To: Problem getting form to return results via email

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: