Problem reported with folder permissions on Win10 1709, Office 2016

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I bumped into an odd problem, reported by Sulpher212 on Reddit: Office Standard 2016 64 bit – MAK – Volume Licensing Users are having issue if they tr
[See the full post at: Problem reported with folder permissions on Win10 1709, Office 2016]

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I have one person who has been having a similar issue with Excel 2010 (part of Office Standard volume license MAK).  She has been unable to save a file to a network path.  Windows 10 1703 I believe.  Just started within the past week or so.

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Could you confirm that she has v1703, and which, if any, updates were installed in the last week since the problem started?
Thanks

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Looks like it will be Monday before I’ll know.  User shut their PC off for the weekend.

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woody

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The user is on 1703, and the only update installed at the time this started was the questionable KB4041676.  The problem seems to be resolved as of now, but I don’t know what, if anything, changed.

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We are not seeing this with the latest patched Win 10 1709 ENT or Pro editions on our normal Server 2012 R2 shares.

Starting thinking about it, and created a test share on the server with “negative” permissions (a practice I do not recommend – ever.)  Sure enough, I was able to reproduce the problem with pretty much all programs that save a file.  The test user had read/write, but nothing could create a new file on the share.  Oddly, I could modify (save) a file that already existed.

A negative permission is when you add a user or group to a share with deny permissions. In modern ACL forms deny is assumed anyway – just add users/groups with allow permissions (read, write or both).

~ Group "Weekend" ~

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woody

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I’ve experienced this problem on 1709. A few apps including Voice Recorder and Windows Fax and Scan would not open/function because they didn’t have access to My Documents. I also could not save Notepad files to the desktop. It would return a “File not found” error whenever I tried to save. Rolling back to 1703 fixed these issues.

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woody

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Do you have controlled folder access enabled?  As I’ve seen reports that that doesn’t understand that Office is a trusted app.  It appears it has gotten better since the November updates

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Got this same problem after upgrading to build  1709. It stopped when I rolled back to the previous build. I later found something online that I thought would  fix the issue so I applied the update again and voila, Same issue.  I will eventually have to roll back if I don’t find a solution to this problem. It affect Word, Excel and PowerPoint. Does not affect Publisher or Outlook though.

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woody

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Finally solved it. It had to do with Karspersky ,Win 10 version 1709 and office 2016. Uninstall karspersky and everything works fine. Had a problem with spotlight not loading wallpapers on the lock screen as well but this was also fixed after uninstalling karspersky. Remember, just disabling it wont solve the problem. And as of today, I cannot find an update to karspersky that fixes the problem.

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MrBrian

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