QPService.exe shutdown error

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I have an HP Presario CQ45-120TX and have recently upgraded to Windows 7 Home Premium from Vista Home Premium. I did an “automatic” upgrade – formatted the C: drive, used the D:-restore drive to restore the software supplied on purchase and then did an in-place upgrade.

I now get an error message on every Shut Down (not on Restart) that says “CL RC Engine3 Dummy Winidow: QPService.exe – Application Error” – yes, the spelling Winidow is how it appears. It stops the shutdown completely.

Any clues / solutions as to what causes this and how to fix it.
Thanks
Brian

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QPservice is part of HP Quickplay. If you use Quickplay check the HP site to see if there is a version that says it is compatible with Windows 7. Otherwise, uninstall it.

Joe

--Joe

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