• Sent Emails Not Saved On Server

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    #2748168

    I just installed Thunderbird on my Windows 10 machine because Microsoft locked me out of my Windows Mail client as part of their program to migrate Windows Mail users to Outlook (new). I configured my POP3 account on Thunderbird with the server settings specified by my email provider and opted to click the “Leave messages on server” box. However, when I send an email using Thunderbird it is not saved on my email provider’s server as was the case with Windows Mail. Any thoughts about why this is happening?

    Thanks.

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    • #2748171

      The Leave messages on the server option only applies to incoming messages.

      To enable server-side storage for sent messages, open Tools > Account Settings > Copies & Folders.

      Under the When sending messages, automatically: item at the top, set the Place a copy in: to Other: and point it to Sent Mail on your email address like this.

      Note: it’s not possible to have it save sent copies both locally and server-side, it’s one or the other.

      2 users thanked author for this post.
    • #2748179

      Note: itโ€™s not possible to have it save sent copies both locally and server-side, itโ€™s one or the other.

      I had hoped to save sent emails on the server as well as locally in Thunderbird as Windows Mail did. But now I know that that there was not a problem with the installation of Thunderbird. I will save my sent emails locally in Thunderbird.

      Thank you for this very helpful clarification.

      • #2748201

        Make sure you backup the mail directories regularly. They are not stored with your other documents, they are in a folder in %APPDATA%.

        https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

        cheers, Paul

        1 user thanked author for this post.
        • #2748206

          Make sure you backup the mail directories regularly. They are not stored with your other documents, they are in a folder in %APPDATA%.

          I actually store the messages on my D:\ drive so that I don’t lose anything when I recover my C:\ drive from a backup.

          mail

          1 user thanked author for this post.
        • #2748221

          Make sure you backup the mail directories regularly. They are not stored with your other documents, they are in a folder in %APPDATA%.

          https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

          Thanks for providing this very useful information. I think I understand it. I will try to create a backup of my Thunderbird profile soon.

          Thanks again.

          • #2748226

            My data backup folders:

            C:\Users\Paul\Documents\
            C:\Users\Paul\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\
            C:\Users\Paul\AppData\Roaming\Thunderbird\
            C:\Users\Paul\AppData\Roaming\MediaMonkey\
            C:\Users\Paul\AppData\Local\Google\Picasa2Albums\
            C:\Users\Paul\AppData\Local\Google\Picasa2\

            It may just be easier to backup the entire AppData folder than to try to work out what is in there.

            cheers, Paul

            1 user thanked author for this post.
            • #2748445

              It may just be easier to backup the entire AppData folder than to try to work out what is in there.

              Yes, I agree. I like to keep things simple. In fact, I had never installed an email client prior to installing Thunderbird. I had always used whatever Microsoft email client came with my computer, e.g. Outlook Express, Windows Live Mail, and Windows Mail.

              I just found these two videos from Leo Notenboom that I found to be useful. The first discusses moving Thunderbird profiles and second discusses Thunderbird in more general terms.

              https://www.youtube.com/watch?v=Qy8J9fr5RlE
              https://www.youtube.com/watch?v=fuuaDxpEUg4

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