I have a desktop Outlook acount set up on win11 working fine. I wish to set up a Thunderbird acount to the same ISP on a seperate Linux mint system – so far unavailing.
This is the error message” Error with account [Username] @pathcom.com
The RETR command did not succeed. Error retrieving a message. Mail server pop3.pathcom.com responded: Can’t open the message file – it’s gone!”
My email provider says their settings requiremnts are (and I cross checked these with my Outlook settings) ”
Incoming Mail Server POP3
Server: pop3.pathcom.com Port: 110
Security: SSL off
Username: [Your Email Address]
Password: [Your Password]
Outgoing Mail Server (SMTP):
Server: smtp.pathcom.com Port: 587 Security: SSL off Username: [Your Email Address] Password: [Your Password]
For Thunderbird when security requit “no”
When it asks for passwords enter “no” then gets saved”
What I have put in T/bird is (“Y) means ‘checked’)
SMTP Server
Settings
Description:
Server Name: smtp.pathcom.com
Port 587
Security and Authentication
Connection security: None
Authentication method: No authentication
User Name: [Username] @pathcom.com
Y Check for new messages at startup
Y Check for new messages every 1 minutes
Y Automatically download new messages
x Fetch headers only
Y Leave messages on server
…..Y For at most 14 days
…..Y Until I delete them
Message Storage
Empty Trash on Exit
Message Store Jype: File per folder (mbox)
Local Directory: /home/emad/.thunderbird/8zgvluqd.default-release/Mail/pc Browse.
What should I do?
Moderator Edit: substituted personal email address with [Username] for security reasons. Please do not post personal information. Also changed Topic title to include “Thunderbird” to clarify content.