• Shared File, HungApp, XP Professional (Excel 2003)

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    #435102

    Hi,

    I have a large shared excel file on the network (~7000 KB). I have 7 users who use this file. All have Excel 2003. 3 have XP Professional and 4 have Windows 2000. The users with Windows 2000 can open this file. The users with XP professional end up with a HungApp error (the Send, Don’t send dialog box). Has anyone heard of this? Any help would be appreciated!

    Thanks,
    –Cindy

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    • #1027460

      Does the workbook contain VBA code? If so, are there references to object libraries that could be in a different location on Windows XP than on Windows 2000?

      • #1027461

        Hi Hans,

        It does contain a lot of VB code … but, I’m a “self-taught” VBA coder and have not intentially used object libraries … so, I think the answer is no …

        –Cindy

        • #1027468

          Have all updates been applied to Excel 2003 on the Windows XP PCs?

          What happens if you disable macros when opening the workbook on a Windows XP machine?
          What happens if you enable macros but hold down the Shift key when the workbook opens?

          • #1027566

            Hi Hans,

            Fortunately, when I went to try your suggestions, I found that I COULD now open a shared Excel file when there was someone else in it. I think it was a network traffic issue (and, the IT person now thinks so too).
            But, thanks! And, by the way, what would holding the Shift Key down when opening a workbook do?

            Thanks,
            –Cindy

    • #1027526

      Aside from trying to solve your problem…

      I would strongly suggest to stop doing this process using a shared Excel file. Excel is by no means a multi-user application.
      As you have experienced, sharing Excel files may cause trouble: crashes, loss of data, records not being updated, loss of entire file.

      If you need to work on information simultaniously with more than 1 (!) user, don’t use Excel.

      You will benefit hugely by porting this entire thing into e.g. Access.

      • #1027567

        Hi Jan,

        Thanks for your suggestion. Unfortunately, this company wishes to use the Shared feature in Excel primarily for the Audit Trail it produces. Having multiple users is simply a benefit. And, this company, doesn’t have Access or any Access people.

        Thanks,
        –Cindy

        • #1027707

          I understand. Then make sure (very) regular backups of the file are made!

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