• Something running in background

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    #500792

    When I shut down win7, a screen flashes to close a program running which I can’t find. It flashes fast and I can’t view this window. How do I stop this flash to see what is running and to close what ever is running in the back ground. I hope I have described the problem to the understanding of the reader.

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    • #1513779

      You could show what programs are running via Task Manager. (Right click on the taskbar.)

      cheers, Paul

      • #1513953

        The task manager shows no app running. I don’t know what windows shutdown is forcing to stop. Any other way to see this window that flashes before I can read it. My be an installation is incomplete or any program removal is incomplete. Any indication. Or how can I pause that screen to see what it is

        • #1513958

          You could check to see if you still get the flash when shutting down in a clean boot and if not, enable one Start up item at a time until it reappears, or it may be one of the non MS services.

          You would have to manually shut it down after the initial reboot.

          https://support.microsoft.com/en-gb/kb/929135

    • #1513959

      Ever since I installed those last 2 kernel updates KB3057839 and KB3063858, my shutdown has been slowed down and I also get a quick screen that windows background needs to close
      ( at least that is all I can guess at in the flash before shutdown actually occurs ). This only happens on my x64 win 7 not my x86 win 7.
      It never did that before the 2 kernel updates.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1513961

      I performed clean boot and still no difference. The flashing screen shows something like verifying ….. can’t read further as it disappears quickly. And yes the system is x64 and windows performed auto update. I guess this too could be kernel updates. If it is, how do I rectify the problem.

    • #1513969

      If it is, how do I rectify the problem

      Although I haven’t messed with it yet, I assume that you would have to uninstall the kernel updates one at a time to see if it stops the problem. If not, then reinstall them.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

      • #1514279

        My problem solved. I viewed all windows updates where there was a link to uninstall an update or fix it. I downloaded fix it and ran it and my problem solved. I assume that one or more update was installed and the system got stuck at verification stage. Since Fix it corrected it the flashing window disappeared when shutting down.

    • #1513971
    • #1514117

      I followed the tutorial and it doesn’t show anything as to that window that quickly appears at shutdown. Thanks for the info anyway though.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514130

      Without a full list of all processes running, we can do no more than guess.

      • #1514146

        Without a full list of all processes running, we can do no more than guess.

        Yup, I know. When I followed the tutorial, the last 2 entry’s were for kernel ( one was manage and I forget what the other one was ). I have a feeling that it has to do with those kernel updates that I mentioned earlier since this never happened until I installed them from WU’s.

        Don't take yourself so seriously, no one else does 🙂
        All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514167

      I have both of those KB’s installed yet I see no signs of the issues reported here.

      • #1514202

        I have both of those KB’s installed yet I see no signs of the issues reported here.

        Interestingly enough, my other x64 win 7 computer ( a new HP Probook laptop ) in the house doesn’t have the same problem and it has those updates. It seems like an odd coincidence that the slower shutdowns happened immediately after the kernel updates on this one.
        Oh well, it’s more of an annoyance I guess and hopefully nothing serious.

        Don't take yourself so seriously, no one else does 🙂
        All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514280

      Glad yours is solved, what fixit did you use and where would I find it?

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514291

      I believe it is Microsoft fix it. The link is on top of view all updated in windows update. Or you can even Google it. I hope you find it and good luck to solve your problem.

    • #1514299

      Thanks for the info but I couldn’t find it so I’ll just keep puttering around.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514338

      go to windows update. click on view update history. on top of this window, you will see the link “troubleshoot problems with installing updates”. click on this link and it will take you to fix it sight. download and run. I hope you can understand what I am saying here.

    • #1514418

      Thanks noormotani,
      I found the link you describe but it doesn’t list the problem I am having and it didn’t take me to the MS fixit site. As Satrow said earlier, without knowing what the window say’s ( in my case ), it’s hard to pinpoint what is having a hard time shutting down.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514612

      I always whip out my cell phone and start recording video of the pop-up.
      Later, hit pause during playback and read the message!
      Simple.

      -brino

    • #1514684

      Glad your problem is solved, but an approach to reading the flashing message would be to use a digital camera on a long (say 2 or 3 seconds) exposure on shutdown. It might require a few tries, but I see no reason why the camera could not capture the message. One for future reference?

    • #1514715

      I tried the cell phone last night but only managed to get the bottom part of message. At my age it may take a few try’s LOL.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514796

      I captured it with cell phone video tonight. All it says is “waiting for background programs to close”. It doesn’t say what programs.
      I guess I’ll just let it go but was just curious as to why it started after the kernel updates. Another windows mystery, LOL.
      Thanks for the suggestions on capturing it.

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1514798

      If you can’t list the Processes running before you hit the Shutdown button, try =Performance%20Maintenance”]this method to get a Shutdown Trace.

    • #1514845

      satrow,
      Thanks, interesting info. I will have to work up some nerve before I try that. 😀

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

    • #1515900

      The trace may not be necessary. I have a NVIDIA video card and the GeForce Experience program installed that checks for updates. I haven’t paid much attention to it for a couple of months and evidently it doesn’t want to be ignored for that long.
      Yesterday I updated the program and the video card driver and the shutdown problem went away. I have shutdown 2 nights in a row without the slowness and background window.
      Kinda reminds me of my girlfriend if I don’t pay attention to her. 😉

      Don't take yourself so seriously, no one else does 🙂
      All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

      • #1515907

        Kinda reminds me of my girlfriend if I don’t pay attention to her.;)

        Just wait until that Girlfriend 3.x turns into Wife 1.0!!!!!

        Before you wonder "Am I doing things right," ask "Am I doing the right things?"
        • #1515961

          Just wait until that Girlfriend 3.x turns into Wife 1.0!!!!!

          LOL, Girlfriend 3.x has held that status/version # for about 11 years now. Wife 1.0 isn’t looking secure yet, much like win 10. 😉

          Don't take yourself so seriously, no one else does 🙂
          All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

          • #1516085

            LOL, Girlfriend 3.x has held that status/version # for about 11 years now. Wife 1.0 isn’t looking secure yet, much like win 10. 😉

            Beware of what gets installed w/ Wife 1.0. NewHouseMortgage 1.7,(really a trial subscription that never ends!), Mother-in-Law 80.2, With Father-in-Law addon, and of course RugRat .1 that often gets ‘self installed’

            :blink::blush::unsure::P:

            🍻

            Just because you don't know where you are going doesn't mean any road will get you there.
    • #1515947

      This doesn’t relate to recent updates, but I always get the message people are referring to if I close down immediately after checking my mail (with Windows Live Mail).

    • #1516086

      When you’re installing Wife 1.0, make sure you uncheck the “Install Free Nagware” option ;)!

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