STOP error )x00000050

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Just did my dutiful patching for blaster and after rebooting felt lucky and tried the update to IE6 SP1…it tried to reboot and now I can’t boot ar all, even to Safe Mode, can’t boot from my Win2k CDRom, can’t get past the BSOD no way no how! I’m makig the 4 boot diskettes from another pc but is there any other way around this??
UPDate: same result after the 4th boot disk finished…..darn!

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Davangelder–

CBD has the exact error message–if updating the Win 2K SP on the KB doesn’t help, you could always F8 to Last Known Good, but if you can’t get into safe mode, you might not get the F8 Win Adv Opt Menu to click LKG. Give it one more try to boot into Safe Mode with a command prompt, because if you could then you could do a system restore command–get back to Windows and you’d be sittin’ pretty.

What happens to you when you tap F8?

Thanks,

SMBP

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Also which service pack do you have for your Win 2K? They’re up to SP4 now. I’d make sure I had all these SP’s here–because the KB cbd found indicates this behavior may occur without them. But it may have been written before SP4 was released.

Windows 2000 Service Packs

SMBP

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For the record, installing Service Pack 3 – as recommended by cowboydawg – should resolve your issue. At present, some people have reported issues with Service Pack 4, and you MAY wish to delay installing it for the time being.

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Thanks for all the input…before I did the IE6 upgrade I did all the previous patches and service packs, through SP4. LNK didn’t work, and it gives me the STOP 0x0050 just as it completes the boot into safe mode. Best I can think of to try now is swap the jumper on the HD and look at it while slaving it to another machine…maybe try a norton repair or some other tool on it.

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NOTE – THIS IS A FLIER: There’s a similar error with SP1 in XP (NOT 2000) that produces the same symptoms. I ran into this a week ago after installing SP-1. The gist of it was that if you’re running IDE drives with caching enabled, there’s a timing problem that can produce an “Unmountable boot volume – Stop 0x000000ED” error because of a corrupt boot.ini file. The solution was to boot from the CD, exit to “dos” and run CHKDSK /R. It ran a fairly long time, but fixed the problem. Here’s the reference at Microsoft’s KB: http://support.microsoft.com/default.aspx?…kb;en-us;315403, but Gateway also has an article about it.

Generally speaking, inferring the solution to a Windows 2000 problem from a glitch in XP is a pretty dumb thing to do, but there’s another reference to Win2000 that suggests they may indeed be related: http://support.microsoft.com/default.aspx?…kb;en-us;319011. Depending on the exact error message displayed, you might consider looking into this. First, XP and 2000 are pretty close under the covers. Second, installing new service packs is academic if you can’t boot. Third, CHKDSK /R ain’t gonna make things worse. Fourth, if it’s the same problem, neither Recovery Console or Last Known Good will work if it boot.ini is corrupt (at least it didn’t help me). I’d sure try this before I did anything drastic like reformatting.

One general suggestion before you start this kind of thing: grab an image of the drive (Symantec Ghost is what we use) BEFORE you start poking around. If you’ve got a Ghost image, you can relax a little bit and recover no matter what goes wrong with your recovery efforts. Otherwise, you’re tap dancing in a minefield. We keep a spare drive just for this purpose, but you can also Ghost to a server if you have the Enterprise version. The single user version of Ghost is included in Symantec’s Norton SystemWorks 2003 Professional Version. It’s saved our behinds more than once.

Interestingly enough, tech support from the manufacturer ( a major national brand – not Gateway) told this client to reformat her drive and start over, with no apparent concern over the fact that she had no backup at all. And they charged her $50 for the support. We got it all back and have a very happy new client (who is very receptive to discussions about the advantages of regular backups).

Your milage may vary. I guess the point of all this is that someone else on this forum may have run into the same issue and can pitch in and help here. As long as you grab a Ghost image before you go off exploring, you won’t hurt yourself.

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NOTE – THIS IS A FLIER: There’s a similar error with SP1 in XP (NOT 2000) that produces the same symptoms. I ran into this a week ago after installing SP-1. The gist of it was that if you’re running IDE drives with caching enabled, there’s a timing problem that can produce an “Unmountable boot volume – Stop 0x000000ED” error because of a corrupt boot.ini file. The solution was to boot from the CD, exit to “dos” and run CHKDSK /R. It ran a fairly long time, but fixed the problem. Here’s the reference at Microsoft’s KB: http://support.microsoft.com/default.aspx?…kb;en-us;315403, but Gateway also has an article about it.

Generally speaking, inferring the solution to a Windows 2000 problem from a glitch in XP is a pretty dumb thing to do, but there’s another reference to Win2000 that suggests they may indeed be related: http://support.microsoft.com/default.aspx?…kb;en-us;319011. Depending on the exact error message displayed, you might consider looking into this. First, XP and 2000 are pretty close under the covers. Second, installing new service packs is academic if you can’t boot. Third, CHKDSK /R ain’t gonna make things worse. Fourth, if it’s the same problem, neither Recovery Console or Last Known Good will work if it boot.ini is corrupt (at least it didn’t help me). I’d sure try this before I did anything drastic like reformatting.

One general suggestion before you start this kind of thing: grab an image of the drive (Symantec Ghost is what we use) BEFORE you start poking around. If you’ve got a Ghost image, you can relax a little bit and recover no matter what goes wrong with your recovery efforts. Otherwise, you’re tap dancing in a minefield. We keep a spare drive just for this purpose, but you can also Ghost to a server if you have the Enterprise version. The single user version of Ghost is included in Symantec’s Norton SystemWorks 2003 Professional Version. It’s saved our behinds more than once.

Interestingly enough, tech support from the manufacturer ( a major national brand – not Gateway) told this client to reformat her drive and start over, with no apparent concern over the fact that she had no backup at all. And they charged her $50 for the support. We got it all back and have a very happy new client (who is very receptive to discussions about the advantages of regular backups).

Your milage may vary. I guess the point of all this is that someone else on this forum may have run into the same issue and can pitch in and help here. As long as you grab a Ghost image before you go off exploring, you won’t hurt yourself.

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Yup that sounds like me….but I can’t get far enough along with the CD to get to DOS…what about using a win98 bootdisk? And I have used the corporate edition of ghost for years, I NOW own a personal copy….my other pc is now cloned to an external usb drive! Once bit, twice shy! And thanks for the repsponse.

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Your first order of business is to bulletproof yourself by grabbing an image of your drive. A Ghost boot disk does not require NTFS — Win98 will work fine for this purpose. Basically, it’s a plain old FAT32 boot floppy (format a: /s) with Ghost.exe (and I think Ghost.err) on it. You’re not using NTFS at all for Ghost, and Ghost is smart enough to handle NTFS — in fact, it’s doing a sector by sector copy and doesn’t care too much about what the disk contains.

If you have Norton SystemWorks 2003 installed on a running machine, look for Ghost Wizard and make a “Standard Ghost Boot Disk”. There’s Help there to explain your options. That may be what you need. If I read it right, you can even burn a bootable Ghost CD, but I’ve just used Win98 boot disks. Ghost.exe will fit on a single floppy – it’s about 600KB, as I recall.

The important thing whenever you’re nursing a sick machine is to image before you tinker. It makes a looming tragedy into a mere crisis and it takes a lot of the pressure off. The worst thing that can happen to you is that you can image back the original, and you’re no worse off than you are now — including the original problems.

What exactly is the error message you get when you try to boot? It’s not clear from earlier posts — I see an error message posted by somebody else, but is that exactly what you see?

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Your first order of business is to bulletproof yourself by grabbing an image of your drive. A Ghost boot disk does not require NTFS — Win98 will work fine for this purpose. Basically, it’s a plain old FAT32 boot floppy (format a: /s) with Ghost.exe (and I think Ghost.err) on it. You’re not using NTFS at all for Ghost, and Ghost is smart enough to handle NTFS — in fact, it’s doing a sector by sector copy and doesn’t care too much about what the disk contains.

If you have Norton SystemWorks 2003 installed on a running machine, look for Ghost Wizard and make a “Standard Ghost Boot Disk”. There’s Help there to explain your options. That may be what you need. If I read it right, you can even burn a bootable Ghost CD, but I’ve just used Win98 boot disks. Ghost.exe will fit on a single floppy – it’s about 600KB, as I recall.

The important thing whenever you’re nursing a sick machine is to image before you tinker. It makes a looming tragedy into a mere crisis and it takes a lot of the pressure off. The worst thing that can happen to you is that you can image back the original, and you’re no worse off than you are now — including the original problems.

What exactly is the error message you get when you try to boot? It’s not clear from earlier posts — I see an error message posted by somebody else, but is that exactly what you see?

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Yup that sounds like me….but I can’t get far enough along with the CD to get to DOS…what about using a win98 bootdisk? And I have used the corporate edition of ghost for years, I NOW own a personal copy….my other pc is now cloned to an external usb drive! Once bit, twice shy! And thanks for the repsponse.

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