https://www.twilio.com/blog/august-2022-social-engineering-attack
..What happened?
On August 4, 2022, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials. This broad based attack against our employee base succeeded in fooling some employees into providing their credentials. The attackers then used the stolen credentials to gain access to some of our internal systems, where they were able to access certain customer data…
..To date, our investigation has identified 163 Twilio customers – out of a total customer base of over 270,000 – whose data was accessed without authorization for a limited period of time, and we have notified all of them.
In addition, to date, our investigation has identified that the malicious actors gained access to the accounts of 93 individual Authy users – out of a total of approximately 75 million users – and registered additional devices to their accounts…
* I always marvel at companies responses like : sophisticated social engineering attack designed to steal employee credentials that come after : we believes that the security of our customers’ data is of paramount importance…