• Unable to run add-on (Visio Pro 2002)

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    #408550

    I’ve created a template file and stencil from an existing visio drawing. These files have now been saved into their own folder within the Visio10Solutions folder.

    When I try to create a new drawing based on the template and stencil, I get a pop-up error message with the title “LAYOUT.EXE”. The message reads “Unable to run add-on”. This does not happen when I open the original file. Nor does it happen when I create a new drawing based on the supplied solutions.

    I’ve also run a search on my hard drive for LAYOUT.EXE but the file does noty appear to exist.

    I’d be grateful for any ideas that would get me round this problem.

    Thanks in advance,

    Ian

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