• USB HDD sometimes very slow, sometimes not

    Home » Forums » AskWoody support » PC hardware » Questions: How to troubleshoot hardware problems » USB HDD sometimes very slow, sometimes not

    Author
    Topic
    #495252

    System: Win7 Home Prem SP1, Dell 530 desktop, plenty of disk space.

    My external Hitachi 1-TB USB2.0 drive (drive L: ) contains a series of Macrium Reflect image backups, each about 70-80 GB. Daily, an automatic routine runs overnight to create a new image and store it on L:. Once a week, a batch file robocopies the latest image to a separate USB2.0 portable drive (drive U: ) which then gets stored offsite. I also delete all but the last 2 images on L: and U: every week, just before the weekly batch run, to make sure there is adequate space.

    The issue: about half the time lately, the batch file fails to complete the copying process in a reasonable time.
    The image on those days is reported as “corrupt”.

    Also, manually copying a valid 70-Gb image from L: to U: sometimes takes about 40-60 minutes, but sometimes it takes 20 hours or more.

    What would be causing such behavior? I have tried stopping all extraneous programs, but that didn’t affect the behavior. Even running in Safe Mode didn’t make the copy process speed up.

    Viewing 5 reply threads
    Author
    Replies
    • #1457244

      cosmlou,

      How are the drives connected to the computer?
      If they are connected through a non-powered hub you could be experiencing power fluctuation problems. Try either connecting them directly to the computer or via a powered hub. Of course this is assuming that your drives are drawing their power via the USB port. It they have a separate power brick then this is not likely to be the problem. Of course you could be flooding the bandwidth of the USB 2.0 if both are connected to the same hub. HTH cheers:

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

    • #1457245

      Could be worth checking the RAM with Memtest86+ on just one stick at a time or try reseating the RAM modules as this can be a self cleaning of the contacts.

    • #1457258

      @RetiredGeek:
      Both are directly connected to USB ports on the main computer: one to a front port and one to a rear port. The Hitachi L: drive has its own power cord/wall wart, and the other U: drive (WD Passport) uses a short cable with proprietary mini-USB+power connector on the drive end (but experimentation shows a standard mini-USB cable will work, too).

      @Sudo15:
      I appreciate the suggestion and will download/run the test and post results here.

    • #1457472

      Continuing:
      @Sudo15:
      The website involved in running your suggestion seems to be out of order, so the test program wouldn’t complete its installation.
      I did run the Win7 control panel diagnostic program to check on memory performance, and it was all OK (as was the rest of the system).

    • #1457474

      You may also try to check the SMART reports of these drives using CrystalDiskInfo this is to ensure/verify that these drives are still reliable enough to be used regularly.

    • #1457488

      HDDScan is a program that gives quite a lot of info which is simplified by the lights denoting the health of each operation.

    Viewing 5 reply threads
    Reply To: USB HDD sometimes very slow, sometimes not

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: