WIFI network not listed

Topic

New Reply

My laptop no longer sees my local WIFI network. It sees all my neighbor’s networks, but not mine. It used to work fine. All other devices in the house can see and connect to the local network. The router is not using MAC address filtering. I’m running latest version of Win 10. I have power cycled the router, run Windows Network Troubleshooter, etc.  Any ideas of how to troubleshoot or solve the problem?

 

Reply | Quote

Replies

Have you restarted your laptop?

Can you ping your router: Open a command prompt. Enter ping nnn.nnn.nnn.nnn
Does it show a reply?

Reply | Quote

Thanks for the suggestions, but they did not help.

Yes, I have rebooted the router and the computer.

Yes the SSID is visible.

I had hopes for the WIFI adapter disable/enable, but that did not help.

Pinging the router failed, probably because I have no internet connection.

 

Reply | Quote

Pinging fails because there is no connection.

Reply | Quote

Have you changed the router to “not broadcast SSID”? SSID broadcast should always be on.

Have you rebooted the router?

cheers, Paul

Reply | Quote

This also happens to me about five or six times a year, but only on Windows devices and not always the same one; and they’re not all running the same Windows operating system (3 are Windows 7 and 1 is Windows 10). And the different computers also have different types or brands of wi-fi adapters, as well. Like you, I have found that other devices at the same time are still connected to the wi-fi router/cable modem and not experiencing any connection issues at all. What I have found that works for me is this: go to the network and sharing center page in the control panel and click on the change adapter settings option, right click on the wi-fi adapter to bring the options menu out, and then click on disable. When wi-fi is disabled, close that window and the network and sharing center page and wait about half a minute or more. Then go back to the network and sharing center page and the change adapter settings option and right click on the wi-fi adapter again and click on enable and connect to a network. Then wait about 30 seconds while the wi-fi adapter finds and connects to your local wi-fi connection with your saved connection identity and credentials info. If it doesn’t happen automatically, find your router name in the list of available wi-fi connections and click on it to connect to it; your computer should remember your log-in credentials as your preferred connection the same as when you reboot the computer (which is not necessary in this example). For some unknown reason, Windows (both 7 and 10) finds some cause or reason (possibly a security one) to suddenly disconnect the computer and browser from the wi-fi connection and also then hide that connection from the available list of connections, even though it is obviously within range and other devices in the very close vicinity are still connected to it just fine. But for me at least, disabling and then re-enabling the computer’s wi-fi adapter settings clears that issue and allows the computer to “see” its preferred wi-fi connection that it automatically connects to once again.

Reply | Quote