Window 7 does not want to do a restart

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My computer has decided it does not want to do a restart.  When I request a restart it logs off,  shuts down and quits.  Also, it will not wake from sleep.

Any ideas on where to look to resolve he problem?

Windows 7 Home Premium, SP 1, x64 machine.

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When did this start?
What did you change, if anything?
Do you have an image backup or two?

cheers, Paul

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have you tried using shutdown.exe /r?

the /R switch for shutdown.exe does a full restart or reboot

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shutdown.exe /r dies as described in the original description in #2657374.

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Have you tried running “sfc /scannow” (without the quotes) yet? That might reveal (and potentially fix) a problem with one of the system files that might be causing the somewhat errant behavior.

P.S. There’s a space between the command and the switch behind it. You need to use that format in order for it to run.

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And you need to run it in an Admin Command Prompt.
https://grok.lsu.edu/article.aspx?articleid=16850

Copy / type sfc /scannow into the Command window and press Enter.

cheers, Paul

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Assuming George1 can get to an Admin Command Prompt.  A non-admin Command Prompt maybe. Does the computer hard boot to the Win 7 GUI?

Being 20 something in the 70's was so much better than being 70 something in the insane 20's

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If  “Does the computer hard boot to the Win 7 GUI?”  mean does the Windows desktop come up when I turn the computer on,  the answer is yes.

 

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Charlie

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Ran sfc /verifyonly which reported no problems found.

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Holy smoke George1, it looks like you’ve stumped the computer geeks here on AskWoody!  I have the same Windows 7 as you, but never had your problem.

Being 20 something in the 70's was so much better than being 70 something in the insane 20's

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George1

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