Windows 10 August update problem

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After performing the August Windows 10 update on September 4, the PC displays the one of the Windows pictures and removes the date (and any other print showing), but does not offer a block to sign in to my account. Now when it starts there is only a blank screen with the small blue rotating circle indicating the PC is waiting for something.

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Is there any option to flip to a different way to log in?  Can you boot into safe mode?  What antivirus is installed?  What feature release is installed?

Susan Bradley Patch Lady/Prudent patcher

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I can’t get into anything at all (so no safe mode or alternate sign in method). There is only a blank screen with the small rotating “delay” circle. The antivirus is Webroot. I can’t really say what updates were made as I can’t get to that page, but it was whatever was presented for August delayed until Sept. 4. I should add that the mouse responds freely.

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https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234  See if you can start your machine in safe mode?

Susan Bradley Patch Lady/Prudent patcher

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I was able to get into safe mode by intercepting the startup. From there I tried the startup repair, which failed. Then the system restore, which gave the message “failed to extract a copy of the directory.” I tried to go back again to look for something else, but the PC shut down. Upon restarting I missed the safe mode point, and the PC started normally. It hasn’t been turned off since.

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