• Windows 10 Upgrade.

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    #500856

    The W 10 Upgrade is around the corner. I have W 8.1 installed and would like to know whether W 8.1 needs to be updated completely before the upgrade is performed. I am asking this question for the following reason: Since the June 9, 2015 Patch Tuesday I am unable to update W 8.1 All available updates fail. I tried to fix it with MS help (they could not), and I am still searching for a solution. The same will probably happen with updates on the July Patch Tuesday. That is the situation. I am not asking for a solution for the update issue but the question is: would W10 refuse the upgrade, if W 8.1 is not up to the latest update?

    If the upgrade would work, does it mean it overwrites everything in W 8.1? Please note, that the PC is running fine and normal except for the update.

    Viewing 14 reply threads
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    • #1514492

      Do you mean that you weren’t able to download/install June’s updates ?

      I assume MS Support ran the Dism commands, sfc /scannow and checked Event Viewer ?

      If you can’t get the updates to work then you won’t be able to get the one which will upgrade you to Win 10, so you will need to resolve that problem first.

      • #1514501

        The download is not the issue. The installation of the updates is the issue. They fail. Since 4 weeks I am working on the issue without any success. The mentioned commands are the ones I ran several times w/o any result whatsoever. I worked with MS support, they could not fix it. It appears the whole Windows update is massively corrupt, including missing files, I assume. It would be a wonder from Heaven, if there would come a solution. Do not believe in it anymore. I do know that I could completely reinstall W 8 (have the media) with all updates, then get W8.1 upgrade and then all the updates for this, then install all Programs etc. etc. etc.

        So, the only thing I want is an answer to my question which should be very short (if there is one): YES or NO. If the answer is NO, then I have to go through a W 8 reinstallation first before the upgrade to W 10.

    • #1514504

      What about a repair install which could save you some work – and time….

      https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    • #1514506

      Know the websites, tried their advice w/o success!

    • #1514512

      I appreciate all your questions, but I went through this since FOUR weeks. To repeat myself: none of the things has worked. The event viewer in this case turned out totally useless. What it told me, was already known to me.

    • #1514589

      Thanks for the clear answer. I still have something running, but there is little if no hope that it helps.

      • #1514607

        What exactly did Event Viewer report ?

        Are you using a Samsung machine per chance ?

        • #1514608

          What exactly did Event Viewer report ?

          Are you using a Samsung machine per chance ?

          Which of the logs do you mean in EV. There are some errors but who has them not.

          Clear NO.

    • #1514643

      The WU error code would help or if BITS is running or not.

      The reason I asked if you were using a Samsung computer is because it has been found that Samsung’s SW Updater is designed to block WUs and MS are on their backs to get it sorted.

    • #1514646

      The update fails with either of these two error codes 8007A91 and 800F0922. As usual, MS cannot provide a clear answer why the codes occur or what the reason behind it is. Maybe they can but the explanation is buried somewhere deep in the system.

      What is BITS???

    • #1514647

      BITS = https://msdn.microsoft.com/en-us/library/bb968799(v=vs.85).aspx

      I’ll see what I can find on those error codes as I once had a MS tech take control of my laptop to sort out a problem caused by WUs and he was rubbish.

      EDIT – Could you check that first error code is correct….

    • #1514754

      The other source I mentioned came to the conclusion that the whole thing is corrupt, and it is getting worse and worse. Consequently, I should build the system from scratch to have a clean system when the upgrade to W 10 arrives. I tried to avoid this but I think, it helps to install a really clean upgrade which I want. Unfortunately, MS announced a ISO file for W 10, but did not say when and how and other details. When it comes out I will download it and keep it as a fallback just in case.

      By the way, the website above is known to me. Had tried it and it does not work.

    • #1514772

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

    • #1514776

      This is a not-particularly-related-to-your-issue link, but it is related to Windows Update problems, and might prove helpful if you haven’t tried these particular steps.

      http://www.thewindowsclub.com/your-windows-8-1-install-couldnt-be-completed

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".

    • #1514778

      Were both services showing as Started ?

    • #1514862

      Both Services start automatically.

      Windowsclub link did not help. The other link I know and tried it w/o success two weeks ago.

      I have a new option, but have to try it first before I can say anything.

    • #1514869

      Reset winsock, and delete SW distr., no success.

      I have this W 8.1 Pro ISO file but all attempts to install W 81. again failed;

      1) The ISO file was put on a bootable USB stick. Shutdown PC, started it to start inst., does not work because the drive is locked as it says, pretty stupid!!!!

      2) Next, started the PC normally, plugged the USB stick and started the set.exe. Did not work either. It gives the choices to install W 8.1 Pro (have it installed) w/o changing seetings and personal files, chose that one. Result: NOTHING, all still the same.

      So that alternative is out!!

      I have to install from W 8, then get all W 8 updates installed, then get the W8.1 update installed and then all successive updates. This is what I wanted to avoid. Howver, some weeks ago I did it with my laptop and it worked perfectly.

      • #1514870

        Reset winsock, and delete SW distr., no success.

        I have this W 8.1 Pro ISO file but all attempts to install W 81. again failed;

        1) The ISO file was put on a bootable USB stick. Shutdown PC, started it to start inst., does not work because the drive is locked as it says, pretty stupid!!!!

        2) Next, started the PC normally, plugged the USB stick and started the set.exe. Did not work either. It gives the choices to install W 8.1 Pro (have it installed) w/o changing seetings and personal files, chose that one. Result: NOTHING, all still the same.

        So that alternative is out!!

        I have to install from W 8, then get all W 8 updates installed, then get the W8.1 update installed and then all successive updates. This is what I wanted to avoid. Howver, some weeks ago I did it with my laptop and it worked perfectly.

        Did you use this method to create your bootable USB stick?

        Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
        We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
        We were all once "Average Users".

    • #1515606

      I have the solution! Here is a link:

      http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/i-receive-the-error-the-default-transaction/d5c78d99-0b4d-e011-8dfc-68b599b31bf5

      That command resolved my issue completely. I had already started the reinstallation but Windows Update still refused to install the component. After proceeding with the advice above, all worked well.
      The system now runs flawlessly.

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