• Windows Firewall Error 13

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    #495887

    Hello everyone, I am new here and I need some help. I am using Windows 7 Ultimate 64 bit for quite some time, and I think I had firewall disabled for some time, but at some point I noticed that windows was blocking all incoming connections so I read somewhere that even though it’s disabled it can block connections. So anyway I tried to re-enable my firewall service but it won’t start! It gives me an error code 13. I tried a lot of things including Re-install windows (Upgrade, i kept my files), running “sfc /scannow” in cmd, download some registry files I found in microsoft’s forum, settings permissions in regedit, but nothing works! It’s really annoying, I need to host a game server but with this problem no one can join. Here is a the log from Event Viewer:

    Code:
    Log Name:      System
    Source:        Service Control Manager
    Date:          8/8/2014 1:40:59 πμ
    Event ID:      7024
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DjSt3rios-PC
    Description:
    The Windows Firewall service terminated with service-specific error The data is invalid..
    Event Xml:
    
      
        
        7024
        0
        2
        0
        0
        0x8080000000000000
        
        46693
        
        
        System
        DjSt3rios-PC
        
      
      
        Windows Firewall
        %%13
      
    

    So any ideas?

    Viewing 8 reply threads
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    Replies
    • #1462897

      Hi and welcome to the Lounge!

      I think I had firewall disabled for some time,

      I really hope you had another firewall right? Like an AV/AS software suite that comes with its own firewall?

    • #1462915

      You do realize that using a Windows system connected to the Internet without a firewall is basically an invitation for hackers? Why in the world did you disable it????

      If this system is connected to the Internet, I believe it may have already been compromised.

      • #1462972

        You do realize that using a Windows system connected to the Internet without a firewall is basically an invitation for hackers? Why in the world did you disable it????

        If this system is connected to the Internet, I believe it may have already been compromised.

        Without a backdoor I really doubt they will get access to my system. Anyway. what can I do to get it enabled? I checked with my mother’s laptop which uses the same windows system, I copied the registry data from HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSharedAccess including the firewall policy etc, but still same error. I also compared the two files in C:Windowssystem32svchost.exe, both are identical.

    • #1462975
    • #1462976

      All right then. Check out THIS article. And if you have a router, make sure that its settings allow you to permit incoming connections.

    • #1462991

      Try performing a Clean Boot as follows:

      http://support.microsoft.com/kb/929135

      Now can you activate the firewall?

      • #1463014

        So have you tried MS’s auto fixit http://support.microsoft.com/mats/windows_firewall_diagnostic/

        Have you checked in services.msc to see if you can manually start the Windows Firewall service by clicking on it then on Start/Restart in the upper left pane ?

        Right clicking on the Windows Firewall service and selecting Properties/Dependencies will show that it is dependent upon RPC, BFE and Windows Firewall Authorization Driver being started.

        You can check the status of RPC and BFE in Services.msc but the Authorization Driver is found in Device Manager/View/Show hidden devices/Non Plug and Play Drivers and may have a yellow alert against it.

        Opening a command prompt as an admin and running the cmd sfc /scannow may fix that.

        A disabled Windows Firewall could also be a symptom of an infection and downloading/running the free version of MBAM in Safe Mode with Networking should pick up any infection.

    • #1463062

      Looks like the OP did try running SFC, Sudo.

      Asterios, Use a tool like Windows Defender Offline to run a full system-wide malware scan.

    • #1463224

      …So anyway I tried to re-enable my firewall service but it won’t start! It gives me an error code 13… So any ideas?

      Tweaking.com Repair Windows Firewall: http://www.tweaking.com/content/page/repair_windows_firewall.html

      But you might do better with Tweaking.com Windows Repair (All In One): http://www.tweaking.com/content/page/windows_repair_all_in_one.html

      I usually run Windows Repair (All In One) on customers’ PCs that have all manner of ills. So far I have used it several hundred times without problems.

    • #1463248

      This problem is usually the result of an infection and if you opt to run Windows Repair I would strongly advise you to create a system image before running it.

      If you have been able to successfully run an anti malware scanner then the following steps should get things back to normal.

      Run the services repair tool by ESET http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

      Restart the PC. – Firewall and critical missing services should work.

      Manual Fix

      Download both the registry files –

      Windows Firewall – http://download.bleepingcomputer.com/win-services/7/MpsSvc.reg
      Base Filtering Engine – http://download.bleepingcomputer.com/win-services/7/BFE.reg

      Launch them – you should get a UAC prompt, now click YES and Restart your PC

      Press Windows+ R key – type regedit and click OK

      Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFEParameters (not sure why there is a gap in services)

      Right click on Parameters and select Permissions

      Click on ADD and type Everyone and click OK

      Now Click on Everyone

      Below you have permissions for users – select Full control and click OK

      Open RUN – type services.msc and click OK

      Start Base Filtering Engine service and then Windows Firewall service

      If you still have this error –

      Windows could not start Windows Firewall on local Computer. See event log, if non-windows services contact vendor. Error code 5.
      Download and launch this key, click YES

      Shared access – http://download.bleepingcomputer.com/win-services/vista/SharedAccess.reg

      Give full control permission to this key similar to previous one HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesSharedAccess

      Right click on SharedAccess and select Permissions

      Click on Add and type Everyone and select Full control

      You should able to start Firewall now

      You may also be missing security center Windows Defender, BITS and Windows Update services

      Download Security center – http://download.bleepingcomputer.com/win-services/7/wscsvc.reg

      Windows Defender – http://download.bleepingcomputer.com/win-services/7/WinDefend.reg

      BITS – http://download.bleepingcomputer.com/win-services/7/BITS.reg

      Windows Update – http://download.bleepingcomputer.com/win-services/7/wuauserv.reg

      Launch them and click YES when you get a UAC prompt

      • #1463256

        This problem is usually the result of an infection and if you opt to run Windows Repair I would strongly advise you to create a system image before running it…

        Agreed; should go without saying.

        …If you have been able to successfully run an anti malware scanner then the following steps should get things back to normal…

        Maybe you haven’t tested Windows Repair. If you had you should be aware that one of the very early steps involves downloading/installing MBAM and running a scan for malware.

        Following steps include running a chkdsk scan to check/fix filesystem errors, then an SFC scan to check/fix corrupted system files.

        Then the user is prompted to create a backup of the Windows registry and a restore point.

        Then the user is warned that active AV/AS resident programs could interfere with the following repair process, so should be temporarily disabled.

        Only then does the program allow the user to launch the repair proceedures. In the case that a careless user skipped the previous steps and subsequently encountered problems, well as POM Henderson said: “there ain’t no excuse for stupid”.

        …HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFEParameters[/B] (not sure why there is a gap in services)…

        There should *not* be a space in services – maybe you accidentally pressed the space bar when copying the key? Note: I have checked on three of my Windows installations and there is no space in “services” in this registry key.

    • #1463316

      The “easy” one first – I’ve retyped services and it still comes out with the space in it – I’m sure I’ve seen this reproduced on another forum.

      Regardless of the prerequisites of the program, anti malware scanners may already be installed and can/already been run before running diagnostics/fix.

      I have run WR to see if it would pick up anything on my laptop and it took out, I think it was the Media Center or something and when I tried to use a restore point, it hung for ~1.75 hrs before I decided to hit the power switch.

      I then had to use a Kaspersky Rescue Disk to eventually get back in and when I checked the Configure in System Protection, I found it set to 0 MB – so it may have been trying to restore from non existent restore points – it was previously set to 5%.

      That is why I strongly advise to create a system image before running any program that will/can make changes to a system should something happen to System Protection.

      You will see on the forum at http://www.tweaking.com where the WR auto restore points have also failed after running the program.

      The auto chkdsk that it ran was that quick that it would have been impossible for it to have completed given the comparison when I’ve run a read-only.

      While I agree the program has been successful – it ran without any adverse effects on another laptop – safeguards should be taken before running programs like these – although I don’t class WR with the so-called tune up programs which should be left well alone.

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