I have run a custom built machine with an Asus motherboard and XP Pro Sp3 and two CD/DVD drives (of unknown make) for 2 years with no problems. I seldom use CD these days but today I attempted to copy some fies to a Verbatim CD-R and CD-RW and received the response – “No disk in drive”. I ran a live version of Linux MInt which found both drives, recognised the disks and wrote to RW disks in both drives. I also checked audio disks and previously written or commercially imprinted CD’s and these were recognised and ran without problems. Device Manager reported both drives as working and normal and Recording was ticked in the Properties menu. I also asked Windows to search for and install updated drivers but it reported that the best drivers wre being used.
I searched the Web and found the Microsoft article 324129 to troubleshoot writing problems and followed their suggestion of uninstalling the drivers in Device Manager and then allowing Windows to find the devices again and install them – no change as far as writing was concerned but now I can not only not write to the drives but Windows does not see them at all! Whereas previously I received the message “Please insert disk” the message was now “X: is inaccessible. Incorrect function” In addition ‘Format’ has disappeared from Explorer’s context menu and ‘Recording’ has disappeared from the Properties menu, presumably because there is no disk seen in the drive.
I tried Linux Mint again and it still sees and writes to the drives normally – which I take to confirm that there is no problem with the drives themselves but with Windows. However, as you can see from the description above I would seem to have followed all the obvious paths without success so I would value some leaned input to solve this peculiar problem.